Format of displaying Receiver / Sender in DA
The problem is: The format of email address that displaying in Discovery Accelerator is: "<Name Surname> email". For example, "Serhii Kohan skohan@example.com". If the Last Name is not specified, the EV in the search results in the FROM: or TO: fields, write skohan@example.com. But if name specified, it will only display the "Serhii Kohan", and then to find out what is the actually address of the recipient/sender - we have to open source code of mail and look to the header. We'd love to EV display the full address format, or at least only the e-mail address rather than a name. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Our main goal is: We need to make a reports of reviewed emails from DA, using SQL query in report template. And we even achieved the result, using complicated query with JOIN clauses. Now, we have the review report include such headers: FROM: ---- TO: ---- SUBJECT: --- ATTACHMENTS: --- DATE: --- MARKS: --- TAGS: --- COMMENTS: --- The problem is, that FROM: / TO: headers include only Name and Surname (for example: Serhii Kohan), instead of full email address, like: "Serhii Kohan skohan@example.com". We suppose that there is a table in some DB of EV, which has Name and Surname with actually email address. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We were researching in SQL DB to find some connection betwen Name Surname and email address. But did not find anything. The TSE said that "This is a default behavior and EV can not display the full address format." and offer to make a feature enhancement. But we know that if there is a possibility to search Sender or Recipient email address by Name or Surname there must be some table in DB which contain such info. PLEASE HELP US TO FIND SOME NONTRIVIAL SOLUTION TO THIS CASE..1.7KViews0likes5Comments
Distribution List members at time of the email Discovered
Hi, Using Discovery Accelerator 9 we are reviewing an eMail that was sent to a Distribution List. We need to know the members of that Distribution List at the time of the email being sent\received. When exporting the email and clicking on the Distribution List it is resolving against our current Active Directory membership and returning Mailboxes that weren't even created at the time of the email discovered, being sent. Thanks in advance, Cheers, PhilSolved2.2KViews1like8Comments
