MySymantec not allowing me to submit cases
Hi I am unable to raise a case on MySymantec. I've completed all the fields correctly, or so I thought. But when I submit it I get ""Either Courtesy or Entitlement required for creating case". What does that mean? I have a customer ID and a "Notification" Number. I've entered them both in several combinations of the fields below: Please complete at least one of the fields below : Customer Number Contact ID Support ID Serial Number Existing Case Number Any help would be appreciated. Thanks
VMware v-ray Backup with Symantec Netbackup 7.5.0.3
Hi Everyone, I have a vSphere ESXi 5.0 Environment with three ESXi hosts in HA cluster on VMware Vcenter Server. The Storage LUNs are provided from NetApp and NetApp vStorage Console 4.0 has been integrated with vCenter Server. I will have NetBAckup 7.5.0.3 on Windows Master/Media on same Server. Can you plase give your valuble suggestion on how to configure v-ray, VIP and VMware Offhost backup's in detailed.(Agent Less) Like where showld i download VADP and how to install etc.. in detailed highly appreciated if it like step by step
Netbackup error: cannot connect to robotic software daemon (42)
Dear all, I have recently installed Netbackup 7.0 for Unix on a Unix (Solaris 10 _ X86) platform machine. The server is Sun Fire X4270 attached directly to SUN SL48 Tape library (through fiber). The Master server is not able to auto-discover or access to robot, but it is able to detect the 2 tape drives. I am getting the following error:cannot connect to robotic software daemon (42) However, I have a secondary site where I have the exactly the same machine type (SUN Fire X4270 with Solaris 10 X86)) and tape library (SL48). I also I have installed the same patches on both servers. The second server is a media server that is attached to SL48 directly through fiber connection. The robot is correctly functioning with no issue. I have tried to install the robot using the sg.install script, but i got the following error: Warning: Driver (sg) successfully added to system but failed to attach WARNING: /usr/sbin/add_drv failed. There may be no SCSI devices on this machine WARNING: /usr/sbin/add_drv failed. There may be no SCSI devices on this machine. Could anybody help please? best regards,
Netbackup deosn't eject tape after job
Hi. We have Veritas Netbackup 6.5 and we are having problems with the tapes. Netbackup do not eject the tapes until they are full. We need that the tapes are ejected after the job are completed for audit porpuse. Is their a way that we can change something in the configuration so Netbackup do this? Thanks for the help in advance xrosarioVmware View and Netbackup 7.6
Hello, I'm trying to backup a VDI environment w/ Netbackup. I'm able of using the VIP (vmware inteligente policy) that I can backup everyting starting w/ VDESK* using linked clones I was trying to use an option (clicking Advanced at vmware pannel) select "dont backup boot disk" that was supposed to be perfect, the only problem is that Vmware do not understand the Snapshot that Netbackup needs to execute. does anyone have won this challenge? I do not want to install an agente in every virtual desktop so I 'll have some problem W/ DNS and I really don't want to :) I have read something about create the persistant disk in a different datastore, so Vmware dont recomend that. Best Regards Any Idea will be very usefullNBU 7.5 backup for SAP R/3 on IBM AIX power server.
Hi We have the following details. 1. OS - IBM AIX 6.1 2. Server Hardware - IBM Power 740 server. 3. Application - SAP R/3 (ECC 6.0 with EHP 5.) 4. Database - Oracle 11g. 5. Fiber Optical - All server is connected with FC with a FC Cisco switch. 6. Tape Libraray - System Storage TS3200(Type - 3573 L4U ) (FC connected with switch). 7. System Storage. The IBM AIX server is clustered using Power HA Cluster Manager in between two AIX server. These AIX server have two logical partition each in both the AIX server. There are two LUN mounted on both of these AIX servers. I have the following queries:- 1. In the "nbu_7x_DB_agent_scl..pdf" compatibility docs page 31...it say that as follows. Database software - Oracle; Version - 7 ; DB bit - 64; OS - AIX 6.1; CPU Architecture - Power; OS Bit - 64 ; Start of support - 7.0. Here software is Oracle database and the version is 7 .what does it mean by "version 7". 2. I have checked in the cluster compibility martrix that "PowerHA Claster Manager 6.1" is supported . Do I need to check any other details for AIX Cluster. 3. In the "nbu_7x_scl_2013_06-26.pdf' page no. - 21...that it support AIX 6.1 but inthe SAN client it has given a note as follows ... "LPARs are supported with SAN Client if fibre channel port is dedicated" As per my knowledge "LPAR"means the AIX logical partition of the server or the resource. Do I need to check any other details in that LPAR and VIOS... 4. All backup were going to be onto the tape library. In the NBU_7x_hcl doc in the page 135...It says in the note " IBM medium changer driver 6.1.4.8 and above is compatible on Windows. " Does it not support in Linux or AIX server... Do I need to check any more details on this section. Any best practrice or any caution need to taken ...any thing else need to checked.. As we are going for Volume based license do I need to check any further more on this ..... Any issue identified....previously on these platform. Thanks
Netbackup 7 - BMR for Solaris X64 Problem (SRT Creation ERROR)
Hi All, MyNetbackup master server: Solaris 10 Update 8, x64 + Netbackup 7 Itried to use Solaris 10 Update 5,6,7,8 to create the SRT for Solaris BMR but all fails. Below is the log. Does anyone has idea about it? I already logged the support case but still cannot fixed ir\t for 2 weeks. Many Thanks # ./bmrsrtadm Select one of the following options: 1. Create a new Shared Resource Tree. 2. Create a new CD image based Shared Resource Tree. 3. Copy an existing Shared Resource Tree to a new location. 4. Import a Shared Resource Tree. 5. Modify an existing Shared Resource Tree. 6. Delete an existing Shared Resource Tree. 7. List Shared Resource Trees available on this server. 8. Quit. Enter your selection (1-8) [1] : 1 Enter the name of the SRT to create : x86 Enter the description of the new SRT : x86 Enter desired level of Solaris/SunOS (8/5.8, 9/5.9 or 10/5.10) [5.10] : Enter the directory in which to place the new SRT [/export/srt] : Enter a [hostname:/]pathname containing a suitable Solaris 5.10 OS CDROM or OS image location [/sol-10-u7-ga-x86-dvd] : /cdrom/cdrom0 This step may take considerable time. Please wait... Unpacking miniroot... OS image installation did not succeed. Returned:0 Verifying target directory... Calculating space required for the installation boot image Copying Solaris_10 Tools hierarchy... Copying Install Boot Image hierarchy... Copying /boot netboot hierarchy... Install Server setup complete Removing SRT "x86" from server -- please stand by ... #
Client Based Deduplication - Configuration
HI, We have Netbackup 7.0 x64bit os master server and want to test the client side deduplication. I followed the procedure as given in the admin guide and ran the backup. Backup was successful and i am able to see the storage space reduction. I have configured for "Client side deduplication" in order to reduce the backup window time. But i noticed that there is no reduction in Backup Window, Even though i ran the policy many times. As per my knowledge the only difference in Media Server Dedupe and Client based dedupe in terms of configuration is to select the client in the master server properties and to check "Always perform Client based dedupelication". Please suggest if any configuration is required for client based deduplication configuration in order to reduce the backup window time Thanks in advance Expecting your valuable suggestions and solution