Netbackup error: cannot connect to robotic software daemon (42)
Dear all,
I have recently installed Netbackup 7.0 for Unix on a Unix (Solaris 10 _ X86) platform machine. The server is Sun Fire X4270 attached directly to SUN SL48 Tape library (through fiber). The Master server is not able to auto-discover or access to robot, but it is able to detect the 2 tape drives.
I am getting the following error: cannot connect to robotic software daemon (42)
However, I have a secondary site where I have the exactly the same machine type (SUN Fire X4270 with Solaris 10 X86)) and tape library (SL48). I also I have installed the same patches on both servers. The second server is a media server that is attached to SL48 directly through fiber connection. The robot is correctly functioning with no issue.
I have tried to install the robot using the sg.install script, but i got the following error:
Warning: Driver (sg) successfully added to system but failed to attach
WARNING: /usr/sbin/add_drv failed.
There may be no SCSI devices on this machine
WARNING: /usr/sbin/add_drv failed.
There may be no SCSI devices on this machine.
Could anybody help please?
best regards,