CA Database Schema - SQL Querying
Hi there - I am currently looking to build some custom SQLqueriesagainst the CA database but am struggling to understand the various tables and their relationships. Is anyone aware of where I can find a data relationship diagram, CA data model schema, or data dictionary to assist? As a temporary option, I am looking at the IntDiscoveredItems table which I understand are similar to the alerts produced when certain hotwords are hit. However I am unsure how to link this table back to the IntHotwordID table? Any help is much appreciated.1.6KViews0likes2Comments
Compliance Accelerator Training Material
I have a client who is new to using Compliance Accelerator and is looking for some training material. Can someone point me to some online training material, a book, or even Symantec classes? They are currently using CA 9.0.4 if that makes a difference.Solved722Views0likes2Comments
CA Review - Group by Subject - What is Sort Order or Hierarchy
When viewing items in CA Review, the list may be grouped by Subject. What is the order or hierarchy for the grouping? Specifically, unique characters astrisk (*), forward slash or oblique (/), bracket ([ or ]),brace ({ or }) or hypen (-). Thank you.Solved1.4KViews2likes6CommentsDiscovery and Compliance Accelerator 10x - Describe your Features
Hello Guys, Well, I need to prepare a WorkShop to describe in company (legal departament) the functions of Enterprise Vault Compliance and Discovery Accelerator 10x. I have seen some guides about it but I can't understand to develop a workshop. I would like to know if anyone has any extra material that could help me to do it. For example: E-learning, Power Point, PDF and etc. Thanks so Much.Solved893Views1like4CommentsCompliance Accelerator Export
I have a user who needs to export a selection of email for an auditor. That or provide them access to compliance accelerator to do their own review. I'd much rather just be able to export a collection of emails. Can anyone provide me some instruction for how to do that? We are using Enterprise Vault 9 and are journaling from a Domino server and use Lotus Notes for email. I spent about 30 minutes digging around in CA and couldn't figure out a way to do this.Solved539Views0likes2CommentsCompliance Accelerator cannot open attachments
When a CA user tries to open some attachments (not all) they recieve this error. It doesn't happen every time the user tries to open attachments but it happens enough to be an issue. I'm hoping someone can point me in the right direction. Failed to download attachment User:domain\user Customer:2 Server:localhost Domain:Accelerator Client Domain Stack: at Accelerator.Client.Review.ReviewPresenter.OnReadingPaneHyperlinkClicked(Uri uri) at Accelerator.Client.Review.ReviewPresenter.DoCommand(String commandName, Object commandArg) at Accelerator.Client.Review.ReviewPresenter.m_view_ViewCommand(Object sender, ReviewRoutedEventArgs e) at Accelerator.Client.Review.ReviewView.ReviewView_Review(Object sender, ReviewRoutedEventArgs e) Object reference not set to an instance of an object.: at Accelerator.Client.Review.NativeDownloadManager.DownloadOriginal(Int32 proxyID, ItemIDType itemIDType, Int64 itemID, Int32 attachmentID) at Accelerator.Client.Review.ReviewPresenter.OnReadingPaneHyperlinkClicked(Uri uri)Solved909Views0likes7CommentsCompliance Accelerator Random Results
I have someone who is complaining that Compliance Accelerator isn't showing all the results it should when they search for email. I was told by someone else that Compliance Accelerator is actually designed to only show a random sampling. That person told me they should use Discovery Accelerator. Now before I spend all afternoon installing Discovery Accelerator I was hoping to find out if there was a way for me to force Compliance Accelerator to NOT show random results but to actually show what was being searched for. Any help would be greatly appreciated.Solved1KViews0likes11Comments
Using eDiscovery to search on Internet Mail Header
We just purchase eDiscovery and one thing that would be nice to be able to do is to search on Internet Headers, like for potentially IP addresse. Does anyone know if its possible and if it is how to go about in doing the search. ThxSolved1KViews0likes2Comments
Moving from domain to domain in EV - No. 2
This forum post is related to article: https://www-secure.symantec.com/connect/forums/moving-domain-domain-ev We are considering running a similar scenario. Questions: * Did the RegKey value change resolve the issue with Discovery Accelerator originally posted? * Does Discovery Accelerator maintain its "Chain of Custody" structure, Permissions, configurations, etc? * Will this process work if a "Trust" has not been established between two domains? (e.g. Moving from a LAB environment to Production) * Does anyone know if this type of implementation is supported by Symantec? Thanks for your help! Dennis STS Symantec Enterprise Vault 2007 STS Symantec Enterprise Vault 8.0 for Exchange STS Symantec Enterprise Vault 9.0 for Exchange368Views0likes0Comments
