Forum Discussion

Planters's avatar
Planters
Level 5
12 years ago

one of the tape drive is not detecting in netbackup

Hi I run netbackup 6.5.6 version windows 2003. One of my media server have 4 tape drives among that one drive is not detecting on the netbackup. I have deleted the drive from "Drives" because is ...
7.1.x and Earlier
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  • revarooo's avatar
    revarooo
    12 years ago

    1st thing, NetBackup 6.5.6 is out of support since 3rd Oct 2012.

    As for drives showing in device monitor but not in scan, I suggest ensuring the drivers are upto date on your tape drives and hba card also reboot as Nicolai mentions is a good idea - have you tried this first?

revarooo's avatar
revarooo
Level 6
12 years ago

1st thing, NetBackup 6.5.6 is out of support since 3rd Oct 2012.

As for drives showing in device monitor but not in scan, I suggest ensuring the drivers are upto date on your tape drives and hba card also reboot as Nicolai mentions is a good idea - have you tried this first?