Troubleshooting

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Oracle RMAN restore is failing with error "ORA-19507: failed to retrieve sequential file, ...."
Hi All, We are running netbackup for oracle agent. The oracle clients has four instance and each instance has its own backup policy. The backup is successful for all instances. But when it comes to restore, only one instance restore succeeds and 3 fails. below is the rman output: RMAN> run { 2> allocate channel ch1 type 'sbt_tape'; 3> SEND'NB_ORA_SERV=backup-server,NB_ORA_CLIENT=banner,NB_ORA_POLICY=banner-oracle-seed-policy,NB_ORA_SCHED=Default-Application-Backup'; 4> restore controlfile to '/tmp/my_controlfile_seed.ctl'; 5> release channel ch1; 6> } using target database control file instead of recovery catalog allocated channel: ch1 channel ch1: sid=155 devtype=SBT_TAPE channel ch1: Veritas NetBackup for Oracle - Release 7.5 (2012060520) sent command to channel: ch1 Starting restore at 22-MAR-13 channel ch1: starting datafile backupset restore channel ch1: restoring control file output filename=/tmp/my_controlfile_seed.ctl channel ch1: reading from backup piece cntrl_18_1_810725846 ORA-19870: error reading backup piece cntrl_18_1_810725846 ORA-19507: failed to retrieve sequential file, handle="cntrl_18_1_810725846", parms="" ORA-27029: skgfrtrv: sbtrestore returned error ORA-19511: Error received from media manager layer, error text: Backup file <cntrl_18_1_810725846> not found in NetBackup catalog failover to previous backup channel ch1: starting datafile backupset restore channel ch1: restoring control file output filename=/tmp/my_controlfile_seed.ctl channel ch1: reading from backup piece bk_14_1_810725788 ORA-19870: error reading backup piece bk_14_1_810725788 ORA-19507: failed to retrieve sequential file, handle="bk_14_1_810725788", parms="" ORA-27029: skgfrtrv: sbtrestore returned error ORA-19511: Error received from media manager layer, error text: Backup file <bk_14_1_810725788> not found in NetBackup catalog failover to previous backup . . . . released channel: ch1 RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03002: failure of restore command at 03/22/2013 11:35:44 RMAN-06026: some targets not found - aborting restore RMAN-06024: no backup or copy of the control file found to restore I appreciate if somebody can assist in finding a solution for this problem. Many Thanks, Hadi
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Hadi_Reslan
13 years ago Place NetBackup
37KViews
1like
8Comments
NBU status: 2074, EMM status: Disk volume is down
Environment: Master Server: Windows Server 2008 R2 Media Server: Windows Server 2008 R2 EMC DataDomain All the backup jobs including catalog backup jobs are running successfully. I tried to cleanup all expired images with bpimage -cleanup –allclients due to increase in size of image catalog and got error. The media server mentioned in the below job details has two storage units, one local drive as basic disk storage unit stu-03 and other one is data domain network drive \\dd670\backup Both storage units are accessible and backup jobs are running fine on them. What could be the cause and possible solutions of this error? Ran bpimage -cleanup –allclients and got the following error from the job details: 1/24/2014 12:49:40 AM - Info nbdelete(pid=7024) deleting expired images. Media Server: enp-en01.xxx.com Media: @aaaaJ 1/24/2014 12:49:40 AM - Error nbdelete(pid=7024) Cannot obtain resources for this job : error [2074] the requested operation was partially successful(1) The job was successfully completed, but some files may have been busy or unaccessible. See the problems report or the client's logs for more details. 1/24/2014 12:49:40 AM - requesting resource @aaaaJ 1/24/2014 12:49:40 AM - Error nbjm(pid=5692) NBU status: 2074, EMM status: Disk volume is down 1/24/2014 12:49:40 AM - Error nbjm(pid=5692) NBU status: 2074, EMM status: Disk volume is down
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Chris-Davis
12 years ago Place NetBackup
30KViews
1like
4Comments
Your session has expired, please log in again
Dear community, I have a weird issue here. I have just setup a brand new BE 3600 R2 appliance just yesterday. When I am accessing the web UI with IE9 on windows 7, and IE8 on another machine (XP), whenever i click on the "hardware" or "Remote Launch" I will have this error message "Your session has expired, please login again" I do not have any issues at all when I am using Mozilla Firefox. I have added the URL in the trusted sites, clear cache, enable cookies. Nothing worked. Is this a bug? Edit: Tried with compatibility mode too but still no go. BE appliance is patched to latest update. Appliance Summary Model: Backup Exec 3600 R2 Serial Number: S13041019 Software Version: 3.0.419.0 EPS Manufacturer: Symantec
Holloween
13 years ago Place Backup Exec 3600 Appliance
30KViews
1like
3Comments
How to restart NBU client services
Hi, I can't find it in goodies and init.d, other places? Thanks.
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HowardYu
11 years ago Place NetBackup
29KViews
0likes
11Comments
Ready; No idle devices are available
I'm new to Symantec Backup Exec as I've taken over the duties of someone else that left the company. The problem that I'm having is I can't get Backup Exec to backup anything, not to tape, not to a shared drive, etc.. Logically I would have thought the issue was that the previous employee had used his account for all Symantec functions, I was able to change his account information for all the services and the connection to the server. Everything appears to be fine, I'm able to do a Test Run without any problems but when I go to do a backup I don't receive any alerts I just get a message that says "Ready; No Idle devices are available". Same result no matter where I try to backup to. Anyone seen this before, have any suggestions of how I can fix it? We're using Backup Exec 2012 S1a. Thanks
Cyprusg21
13 years ago Place Backup Exec
28KViews
1like
11Comments
change the logon account service using command line netbackup
Hello all, in netbackup i want to change the logon account service using command line allthough i already know how to change the services manually but it is not helpful for my testing purpose. Manual procedure is mention below" To configure the log on account for the NetBackup Client Services Any one help me.......any kind of help is appreciated... Thanks Open the Windows Services application. Double-click on the NetBackup Client Service entry. Click on the Log On tab. If Local System account is not selected as the Log on as account, proceed with step 9. Provide the name of the user account that you created for the NetBackup Client Service. The account must include the domain name, followed by the user account, domain_name\account . For example, recovery\netbackup . Type the password. Click OK. Stop and start the NetBackup Client Service. Close the Services control panel application I want to done above mention procedure but using command.
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rashi_jain
11 years ago Place NetBackup
23KViews
0likes
4Comments
NB processes are not coming up
OS :- Red Hat Linux Master/Media Server All netbackup processes are not coming. How to troubleshoot further. NB Processes ------------ root 16832 1 0 14:02 ? 00:00:00 /usr/openv/netbackup/bin/vnetd -standalone root 16835 1 0 14:02 ? 00:00:00 /usr/openv/netbackup/bin/bpcd -standalone root 16901 1 0 14:02 ? 00:00:01 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 7 root 16979 1 0 14:02 ? 00:00:00 /usr/openv/netbackup/bin/bpcompatd root 16985 1 0 14:02 pts/3 00:00:00 /usr/openv/netbackup/bin/bpdbm root 17584 1 0 14:09 ? 00:00:00 /usr/openv/netbackup/bin/bpjava-susvc og88427 -1 -1 en_US /usr/openv/java/auth.conf 1 -1 17581 noUserCredentialsFile root 17587 17584 0 14:09 ? 00:00:00 /usr/openv/netbackup/bin/bpjava-susvc og88427 -1 -1 en_US /usr/openv/java/auth.conf 1 -1 17581 noUserCredentialsFile root 17593 17584 0 14:09 ? 00:00:00 /usr/openv/netbackup/bin/bpjava-susvc og88427 -1 -1 en_US /usr/openv/java/auth.conf 1 -1 17581 noUserCredentialsFile MM Processes ------------ root 16965 1 0 14:02 pts/3 00:00:00 /usr/openv/volmgr/bin/ltid root 16971 1 0 14:02 pts/3 00:00:00 vmd Shared Symantec Processes ------------------------- root 17280 1 0 14:02 ? 00:00:00 /opt/VRTSpbx/bin/pbx_exchange BPRD logs 14:35:25.282 [16974] <2> ConnectionCache::connectAndCache: Acquiring new connection for host gbrhou01lx100, query type 98 14:35:25.283 [16974] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 104:Connection reset by peer 14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012 14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 104 0x00000068 14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 0 0x00000000 14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: bpdbm 14:35:25.283 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012 14:35:25.291 [16974] <2> vnet_vnetd_pbx_c_supported: ../../libvlibs/vnet_vnetd.c.3435: 0: VN_REQUEST_PBX_C_SUPPORTED: 13 0x0000000d 14:35:25.372 [16974] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1641: 0: remote host supports PBX, but PBX is not running: 0 0x00000000 14:35:25.372 [16974] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1957: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006 14:35:25.372 [16974] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1971: 0: service: bpdbm 14:35:25.414 [16974] <2> vnet_pop_byte: ../../libvlibs/vnet.c.1159: 0: errno: 2 0x00000002 14:35:25.414 [16974] <2> vnet_pop_byte: ../../libvlibs/vnet.c.1161: 0: Function failed: 9 0x00000009 14:35:25.414 [16974] <2> vnet_pop_string: ../../libvlibs/vnet.c.1241: 0: Function failed: 9 0x00000009 14:35:25.414 [16974] <2> vnet_pop_signed: ../../libvlibs/vnet.c.1285: 0: Function failed: 9 0x00000009 14:35:25.414 [16974] <2> vnet_pop_status: ../../libvlibs/vnet.c.1363: 0: Function failed: 9 0x00000009 14:35:25.414 [16974] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1987: 0: status: 9 0x00000009 14:35:25.414 [16974] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1664: 0: vnet_vnetd_service_socket failed: 9 0x00000009 14:35:25.414 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 9 0x00000009 14:35:25.414 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f 14:35:26.415 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f 14:35:28.416 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f 14:35:32.417 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f 14:35:40.418 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f 14:35:40.420 [16974] <2> connect_to_service: ../../libvlibs/vnet_connect.c.382: 0: vnet_async_connect() failed: 18 0x00000012 14:35:40.420 [16974] <2> vnet_connect_to_service: ../../libvlibs/vnet_connect.c.174: 0: connect_to_service() failed: 18 0x00000012 14:35:40.420 [16974] <2> ConnectionCache::connectToBpdbm: vnet_connect_to_service(gbrhou01lx100) failed: Operation now in progress (115), vnet status 18 14:35:40.420 [16974] <2> ConnectionCache::connectAndCache: connect_to_bpdbm(gbrhou01lx100) failed status 25 err 115 14:35:40.420 [16974] <2> ConnectionCache::connectAndCache: Return value is (21) 14:35:40.420 [16974] <2> db_begin: Could not connect and returned with exceptionNo connection established 14:35:40.420 [16974] <2> bprd: cannot contact database daemon...exiting PBX is listening bash-3.2$ netstat -a|grep pbx tcp 0 0 *:veritas_pbx *:* LISTEN tcp 0 0 *:veritas_pbx *:* LISTEN bash-3.2$ netstat -an|grep pbx bash-3.2$ netstat -anp|grep 1556 (Not all processes could be identified, non-owned process info will not be shown, you would have to be root to see it all.) tcp 0 0 0.0.0.0:1556 0.0.0.0:* LISTEN - tcp 0 0 127.0.0.1:5167 127.0.0.1:1556 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:41748 TIME_WAIT - tcp 0 0 13.215.68.30:1556 13.215.68.30:50202 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:51737 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:5167 ESTABLISHED - tcp 0 0 13.215.68.30:1556 13.215.68.30:12072 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:2615 TIME_WAIT - tcp 0 0 13.215.68.30:12072 13.215.68.30:1556 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:55355 TIME_WAIT - tcp 0 0 13.215.68.30:1556 13.215.68.30:37720 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:24683 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39030 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39028 TIME_WAIT - tcp 0 0 13.215.68.30:1556 13.215.68.30:49779 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:39038 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39036 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39034 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39032 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39046 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39044 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39042 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:39040 TIME_WAIT - tcp 0 0 13.215.68.30:37720 13.215.68.30:1556 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:39050 TIME_WAIT - tcp 0 0 13.215.68.30:1556 13.215.68.30:53130 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:39048 TIME_WAIT - tcp 0 0 13.215.68.30:39669 13.215.68.30:1556 ESTABLISHED - tcp 0 0 13.215.68.30:45815 13.215.68.30:1556 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:22959 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:20935 TIME_WAIT - tcp 0 0 127.0.0.1:1556 127.0.0.1:35532 TIME_WAIT - tcp 0 0 13.215.68.30:50202 13.215.68.30:1556 ESTABLISHED - tcp 0 0 13.215.68.30:1556 13.215.68.30:12499 TIME_WAIT - tcp 0 0 13.215.68.30:49779 13.215.68.30:1556 ESTABLISHED - tcp 0 0 13.215.68.30:53225 13.215.68.30:1556 ESTABLISHED - tcp 0 0 13.215.68.30:53130 13.215.68.30:1556 ESTABLISHED - tcp 0 0 127.0.0.1:51737 127.0.0.1:1556 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:44005 TIME_WAIT - tcp 0 0 13.215.68.30:1556 13.215.68.30:53225 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:22006 TIME_WAIT - tcp 0 34 13.215.68.30:1556 13.215.68.30:45815 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:60660 TIME_WAIT - tcp 0 0 13.215.68.30:1556 13.215.68.30:39669 ESTABLISHED - tcp 0 24 13.215.68.30:1556 13.215.68.30:46332 ESTABLISHED - tcp 0 0 127.0.0.1:1556 127.0.0.1:22523 TIME_WAIT - tcp 0 0 :::1556 :::* LISTEN - PBX settings Auth User:0 : root Secure Mode: false Debug Level: 10 Port Number: 1556 PBX service is not cluster configured bp.conf SERVER = gbrhou01lx100 SERVER = gbrhou01lx100.eu.xerox.net #SERVER = usa0300as736.na.xerox.net SERVER = usa0300as736 MEDIA_SERVER = gbrhou01lx100 CLIENT_NAME = gbrhou01lx100 USE_VXSS = PROHIBITED VXSS_SERVICE_TYPE = INTEGRITYANDCONFIDENTIALITY EMMSERVER = gbrhou01lx100 VXDBMS_NB_DATA = /usr/openv/db/data CLIENT_CONNECT_TIMEOUT = 2000 CLIENT_READ_TIMEOUT = 2000 ALLOW_MEDIA_OVERWRITE = DBR ALLOW_MEDIA_OVERWRITE = TAR ALLOW_MEDIA_OVERWRITE = CPIO ALLOW_MEDIA_OVERWRITE = ANSI ALLOW_MEDIA_OVERWRITE = AOS/VS ALLOW_MEDIA_OVERWRITE = MTF1 ALLOW_MEDIA_OVERWRITE = RS-MTF1 ALLOW_MEDIA_OVERWRITE = BE-MTF1 OPS_CENTER_SERVER_NAME = usa0300as736.na.xerox.net #VERBOSE = 5 #CONNECT_OPTIONS = localhost 1 0 2
Twinkle_Sapra
13 years ago Place NetBackup
23KViews
1like
6Comments
unable to log into Netbackup GUI (Status 526)
Hi all i'm having trobule with a box running redhat 5 and netbackup 7.1, i cant connect to the GUI, i get unbale to log in, status 526 From the log, i get the below - Connecting to vnetd service over PBX port = 1556 ServerInterface:Logon:Exception encountered null ServerInterface:Logon - Initial host:null, Current host:valorum, PBX port:1556 Can not connect to the NB-Java authentication service on valorum on port 1556. Exception: vrts.common.server.CantConnectToAuthServViaVNETDException Any ideas what can cause this? Thanks
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matt077
13 years ago Place NetBackup
22KViews
3likes
7Comments
Backup exec management services could not be started
I am facing issue in Backup exec 2014. When i started backup exec console then it first ask for credentials and then gave an error "Backup exec management services could not be started. Backup exec database is offline, turn it online then restart backup exec services" i re install the backup exec 2014 but still have the same issue. Platform consist of Windows server 2008 R2 standard and also it consist of SQL 2008 which is running by client but Backup exec database use its built in database.
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Kashan_Nawaz
11 years ago Place Backup Exec
22KViews
1like
14Comments
ORA-19506 ORA-27028 ORA-19511
NBU: 7.5 OS: AIX 6.1 DB: oracle 10.2.0.5 RAC This error message appears when I am trying level 0 backup. I do not know how to fix it,please help me,thanks released channel: ch01 RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03009: failure of backup command on ch00 channel at 10/16/2014 23:17:40 ORA-19506: failed to create sequential file, name="al_60179_1_861144290", parms="" ORA-27028: skgfqcre: sbtbackup returned error ORA-19511: Error received from media manager layer, error text: VxBSACreateObject: Failed with error: Server Status: Communication with the server has not been initiated or the server status has not been retrieved from the serve
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dengqiang
11 years ago Place NetBackup
21KViews
2likes
16Comments