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411 Topics

Replication is consuming all bandwidth
Hi experts, We are facing issue in our environment where replication is set between 2 netbackup domain having appliances. When replication is running sometime network team is complaining high outbound usage from appliance. Please suggest what is causing such issue. The mpls link is 30mbps between 2 sites and there is not more than 10-15 replication jobs running simultaneously. Nb ver : 7.6.2 Appliance :5230 Urgent help required
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mohanty
4 years ago Place NetBackup Appliance
5.9KViews
2likes
6Comments
media ID not unique in database (34)
Hi dear all, My master server is redhat and netbackup 7.7.2 installed. when I want to add new cleaning cartridge and inventory robot I get error:media ID not unique in database (34). Netbackup said media ID CLN099L1 is not unique but I haven't this media ID in library and inventory was successful before. but when I run this command: "nbemmcmd -listmedia -mediaid CLN099" a media with ID CLN099CU is on EMM database. Media GUID: 1e004f68-715c-11e7-8000-a151d2b0a1cd Media ID: CLN099 Partner: - Media Type: HC3_CLN Volume Group: --- Application: Netbackup Media Flags: 1 Description: ------ Barcode: CLN099CU Partner Barcode: -------- Last Write Host: NONE Created: 07/25/2017 12:40 Time Assigned: - First Mount: - Last Mount: - Volume Expiration: - Data Expiration: - Last Written: - Last Read: - Robot Type: NONE Robot Control Host: - Robot Number: - Slot: - Side/Face: - Cleanings Remaining: 0 Number of Mounts: -1 Maximum Mounts Allowed: -1 Media Status: ACTIVE Kilobytes: 0 Images: 0 Valid Images: 0 Retention Period: - Number of Restores: 0 Optical Header Size Bytes: 0 Optical Sector Size Bytes: 0 Optical Partition Size Bytes: 0 Last Header Offset: 0 Adamm Guid: 00000000-0000-0000-0000-000000000000 Rsm Guid: 00000000-0000-0000-0000-000000000000 Origin Host: NONE Master Host: - Server Group: - Upgrade Conflicts Flag: Pool Number: 0 Volume Pool: None Previous Pool Name: - Vault Flags: - Vault Container: - Vault Name: - Vault Slot: - Session ID: - Date Vaulted: - Return Date: - Media on Hold: 0 ==================================================================== Command completed successfully. media ID CLN099CU in not on robot, can I delete this media from EMM manually? Thanks
Solved
shahriar_sadm
4 years ago Place NetBackup
1.3KViews
0likes
2Comments
VMWARE backup failed with the backup failed to back up the requested files (6)
VMWARE backup failed with the backup failed to back up the requested files (6) Error: 12/22/2020 13:43:09 - Info nbjm (pid=7540) starting backup job (jobid=279169) for client CNBJLNX400, policy 600-Cnbjmgt02, schedule Full 12/22/2020 13:43:10 - estimated 5072527900 kbytes needed 12/22/2020 13:43:10 - Info nbjm (pid=7540) started backup (backupid=CNBJLNX400_1608615789) job for client CNBJLNX400, policy 600-Cnbjmgt02, schedule Full on storage unit cnbjbup11-hcart2-robot-tld-12 using backup host cnbjbup11.corpusers.net 12/22/2020 13:43:14 - started process bpbrm (pid=2824) 12/22/2020 13:43:20 - Info bpbrm (pid=2824) CNBJLNX400 is the host to backup data from 12/22/2020 13:43:20 - Info bpbrm (pid=2824) reading file list for client 12/22/2020 13:43:20 - connecting 12/22/2020 13:43:21 - Info bpbrm (pid=2824) starting bpbkar32 on client 12/22/2020 13:43:21 - connected; connect time: 0:00:00 12/22/2020 13:43:22 - Info bpbkar32 (pid=8648) Backup started 12/22/2020 13:43:22 - Info bptm (pid=3300) start 12/22/2020 13:43:22 - Info bpbkar32 (pid=8648) archive bit processing:<enabled> 12/22/2020 13:43:23 - Info bptm (pid=3300) using 262144 data buffer size 12/22/2020 13:43:23 - Info bptm (pid=3300) setting receive network buffer to 262144 bytes 12/22/2020 13:43:23 - Info bptm (pid=3300) using 256 data buffers 12/22/2020 13:43:25 - Info bpbkar32 (pid=8648) INF - Backing up vCenter server cnbjmgt02.corpusers.net, ESX host cnbjvmh04b.corpusers.net, BIOS UUID 423cde11-26ab-409f-1c6d-4148808464a7, Instance UUID 503c954f-dd22-725b-2311-649ce929f00c, Display Name CNBJLNX400, Hostname cnbjlnx400 12/22/2020 13:43:25 - Info bptm (pid=3300) start backup 12/22/2020 13:43:25 - Info bptm (pid=3300) Waiting for mount of media id HT1UV2 (copy 1) on server cnbjbup11.corpusers.net. 12/22/2020 13:43:25 - mounting HT1UV2 12/22/2020 13:43:36 - Info bpbkar32 (pid=8648) bpbkar waited 0 times for empty buffer, delayed 0 times. 12/22/2020 13:43:39 - Error bpbrm (pid=2824) could not send server status message 12/22/2020 13:43:42 - Critical bpbrm (pid=2824) unexpected termination of client CNBJLNX400 12/22/2020 13:43:43 - Info bpbkar32 (pid=0) done. status: 6: the backup failed to back up the requested files 12/22/2020 13:43:43 - end writing the backup failed to back up the requested files (6) Can anyone please help me on this
IT-Infrastructu
4 years ago Place NetBackup
2.7KViews
0likes
13Comments
Status 41: Network Connection Timed out on full jobs only
Current netbackup version 7.7.3. Currently no support contract or no plans to re-up to make netbackup current so I'm posting here for some help. This is currently backing up some old unix servers and recently began to have a Status 41: Network Connection Timed out only on full backup schedules. I increased the client read timeouts (up to 1800) on the master server and increased the client read/file browse timeouts on the client to 7200 each. After doing this, the full backup timeout still occurred after about 45 minutes of the job running. Recently, I checked the "allow multiple data streams" and the total backup ran for 13 hours and the job that has /opt in the file list failed, but still wrote alot of KB and files, but the last 2 lines of the status are: info bpbkar32 (pid = 12833) done. status: 41 network connection timed out end writing; write time 5:33:25 Looking for any assistance please.
dcbone
4 years ago Place NetBackup
2.5KViews
0likes
7Comments
Re: Cannot log into GUI, status 526
Hello, not sure if I am posting this correctly ( just joined with a new user account). The topic "Cannot log into GUI, status 526" seems to fit my stuation, but the solution does not seem to apply to me.So when I try to log onto Netbackup admin console ( NB ver 8.1.2) from Win 10, I get status 526 Cannot Connect to the PBX service.I have master server on Centos 7; media server on Win server 2008R2; and have i500 for automatic tape library; and VNX5400 for NDMP backup/restore. I think the problem started in BAR GUI, as I was trying to do a NDMP restore on a folder; I think I incorrectly selected a Full backup and 2 incremental backups after the Full backup (3 backups all at once) and clicked on “Start Restore”; the GUI got hung, and Netbackup never recovered from that. I restarted Netbackup processes ( bp.killl_all, bp_start_all). I also tried rebooting the master server and the media server. But the problem never cleared up; I cannot login to the admin console, and the nackups do not seem to be running. I also tried to restart PBX process, etc. without success. Any help would be appreciated.
Solved
fly99h
4 years ago Place NetBackup
5.5KViews
0likes
19Comments
Password protect backups
Hi: Is there a way to password protect specific backups, can it be done for backups already created? You can encrypt backups, but if two users with same privileges have access to same media server that created the backups, either of them can restore any file backed up started by the other user? Thanks for your help, best regards.
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peter12
4 years ago Place NetBackup
1.6KViews
0likes
3Comments
Parent job of SAP Backup failing with status code 6
Hello, We have our master server running on Windows 2008 and the version of Netbackup is 7.5.0.5 For a particular client server, a linux machine (Linux 2.6.32-220.el6.x86_64) with the Netbackupversion of 7.5, the parent job ofSAP DB backup is failing with status code 6. All the child jobs are getting completed successfully. The details status log for the parent job is as under: 8/21/2013 10:20:13 PM - Info nbjm(pid=1400) starting backup job (jobid=67801) for client PGERPDEV, policy TCS_HYD_PGCIL_19.147, schedule Daily 8/21/2013 10:20:13 PM - Info nbjm(pid=1400) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=67801, request id:{139581B4-E278-4173-A0DE-241541E1CCA2}) 8/21/2013 10:20:13 PM - requesting resource Any 8/21/2013 10:20:13 PM - requesting resource hydesm001.NBU_CLIENT.MAXJOBS.PGERPDEV 8/21/2013 10:20:13 PM - requesting resource hydesm001.NBU_POLICY.MAXJOBS.TCS_HYD_PGCIL_19.147 8/21/2013 10:20:13 PM - granted resource hydesm001.NBU_CLIENT.MAXJOBS.PGERPDEV 8/21/2013 10:20:13 PM - granted resource hydesm001.NBU_POLICY.MAXJOBS.TCS_HYD_PGCIL_19.147 8/21/2013 10:20:13 PM - granted resource hydesm001-hcart 8/21/2013 10:20:13 PM - estimated 0 Kbytes needed 8/21/2013 10:20:13 PM - Info nbjm(pid=1400) started backup (backupid=PGERPDEV_1377103813) job for client PGERPDEV, policy TCS_HYD_PGCIL_19.147, schedule Daily on storage unit hydesm001-hcart 8/21/2013 10:20:13 PM - started process bpbrm (4436) 8/21/2013 10:20:14 PM - Info bpbrm(pid=4436) PGERPDEV is the host to backup data from 8/21/2013 10:20:14 PM - Info bpbrm(pid=4436) reading file list from client 8/21/2013 10:20:14 PM - connecting 8/21/2013 10:20:16 PM - Info bpbrm(pid=4436) starting bphdb on client 8/21/2013 10:20:16 PM - connected; connect time: 00:00:02 8/21/2013 10:20:18 PM - Info bphdb(pid=12991) Backup started 8/21/2013 10:20:18 PM - Info bphdb(pid=12991) Processing /usr/openv/netbackup/ext/db_ext/sap_online_backup 8/21/2013 10:20:18 PM - Info bphdb(pid=12991) Waiting for the child status 8/22/2013 12:55:10 AM - Error bpbrm(pid=4436) from client PGERPDEV: ERR - Script exited with status = 1 <the requested operation was partially successful> 8/22/2013 12:55:10 AM - Error bpbrm(pid=4436) from client PGERPDEV: ERR - bphdb exit status = 6: the backup failed to back up the requested files 8/22/2013 12:55:27 AM - Info bphdb(pid=12991) done. status: 6: the backup failed to back up the requested files 8/22/2013 12:55:27 AM - end writing the backup failed to back up the requested files(6) Request help in troubleshooting and resolving the issue. Regards, Jecintha
Solved
Jecintha
4 years ago Place NetBackup
3.2KViews
1like
9Comments
WINDOWS servers exclude list
Hello Team, I have a down window servers which I am tasked to provide existing exclude list prior the window server crashing down. Since server is down, "bpgetconfig" is unable to retrieve these information. Does anyone have any alternate route I can retrieve this information? Thanks
Solved
Dollypee
5 years ago Place NetBackup
1.6KViews
0likes
4Comments
Path to run "get_license_key -L features"
Hi. I wanted to know whether the the path torun the command "get_license_key -L features" is /usr/openv/netbackup/bin/admincmd/ and this path is present on all the servers where Symantec Netbackup features are installed. Thanks, Dilip S
Solved
Dilip_S
5 years ago Place NetBackup
1.8KViews
1like
6Comments
shadow copy component errors in command reports
Hi All, Is there any command to list output of shadow copy component errors that can be viewed from " job details of ALL " using command prompt/CLISH/Shell. Well, i am trying to check if there any command that does that instead of checking via GUI. Attached screnshot.
RaviNS
5 years ago Place NetBackup
1.1KViews
0likes
2Comments