Implications of restarting EV services and DA Accelerator services
Hi Environment is EV 9.0.2 We currently restart the following EV services nightly: Enterprise Vault Task Controller Service Enterprise Vault Storage Service Enterprise Vault Shopping Service We do this for historical reasons as we did it in our older EV8 environment, I believe it was to clear up MAPI sessions andkeep the system running more smoothly. Is this still necessary? Does restart these EV services impact DA searches and exports? What's the impact? Does restarting the DA Accelerator service impact DA searches and exports? What's the impact? thanksSolved3.9KViews0likes10CommentsExport search results in Discovery Accelerator
Hello, I have a situation where legal needs anexport of all emails sent between two parties. They do not need the actual content, just the To &From fields and maybe the Subject. Is there a way to do that in DA? I tried searching with the browser search in EV, but I could not find a way to just export the metadata, only the content. They are using EV for journaling only, not mailbox archiving. Is there a way do this from EV (Like maybe just export form the index)? Thanks fo reading!3.6KViews0likes4Comments
How to delete custodian managers in DA using SQL query
We accidentally loaded all users from our AD into DA using ADSynchronization. There are around 60,000 custodians now, while we only need 500 custodian. Can anyone please suggest any helpful solutions? We are looking to delete unwanted custodians using a SQL query. Is there a SQL query to delete multiple custodian managers from DA? Any help is greatly appreciated. Thanks.1.6KViews0likes1Commentidentify who has sent an email from a Shared Mailbox
Hi Does EV journaling/DA have a method to understand which specific user sent a message from a shared mailbox? Is there any way to ensure that an email sent from a shared mailbox has a record of the actual individual sender? Thanks!3.6KViews0likes3Comments
Custom Attribute - Secu - Searching for Encrypted Email
I need to know the possible values in the Secu attribute. If I search Secu with a value of 1, I get a wackload of email so I am guessing that is unencrypted email. If I search Secu with a value of 2, I get what I think is encrypted email. I see only the to/from/subject/date and no body. I get a very small number of emails. Can someone confirm what the possible values are for the Secu attribute? Thanks very much!967Views0likes1Comment
Discovery Accelerator - appointment schedule date in search results instead of created date
Hello everyone, I've been running some DA searches but hit a bit of a problem When I search for archived appointements, I get items returned for the date the appointment was created, but what I really wantis search results based on when the appointment was scheduled for? Is this expected or am I doing it wrong?Solved1.9KViews0likes2CommentsDoes DA keep a records of which archives are searched in SQL for all cases/searches?
Hi Environment is EV/DA 10.0.4. Does the DA SQL database keep a history of the archives that were targeted in an individual search? What about if the search was deleted? Or if the case was deleted? Is it possible to query the DA database and get a list of historical searches and the respectivearchive names against which the searches were done? Thanks1KViews0likes0Comments
