Enterprise Vault crashing randomly - Outlook 365
Hi, Currently a few of our users are having issues with Enterprise Vault randomly crashing and i wondered if i could get some assistance. The version of EV we are using is 12.3.1.XXX and we upgraded from the symantec version of 11.0.1.XXX Since the upgrade EV randomly crashes throughout the day but only on a handful of devices, I cant seem to work out why and just wondered if this had been reported already. The logs of the machine show: Add-in execution error. Outlook crashed during the 'Close' callback of the 'ItemEvents_10' interface while calling into the 'Enterprise Vault Add-in' add-in. I have attached a screenshot of one of the other errors we are seeing. If anyone has any advice it would be appreciated. Thank youSolved3.2KViews0likes6Comments