Netbackup service auto start on OS X 10.10.x
Hello, I have installed NetBackup 7.6.1 agent (with 7.6.1.1 update) in several OS X 10.10.x systems and it seems to work, except for one problem. It does not start automaticaly after a client reboot. I searched for a solution for this problem and found this post from 15/April/2015 (https://www-secure.symantec.com/connect/forums/netbackup-service-auto-start-os-x-1010). I am running NetBackup 7.6.1.1 and I can install the client on a Mac OS X 10.10.3 and 10.10.4. After the client installation I am able to run a backup. As soon as the client reboots, the NetBackup agent does not start automaticaly. If I go to "/Library/StartupItems/netbackup/" and run "./netbackup start" on a terminal window with root privileges, then the agent start and I can perform backups again. Also works with a "sudo /usr/openv/netbackup/bin/bp.start_all". How can I define the NetBackup agents to run automaticaly os OS X 10.10.x ?? I have already checked the folders and files: Macintosh OSX /Library/StartupItems/netbackup/Resources/netbackup /Library/StartupItems/netbackup/StartupParameters.plist /Library/StartupItems/netbackup/netbackup How can I know that the "StartupParameters.plist" is correct? Thanks in advance José RoqueSolved3.4KViews3likes19Comments
RALUS backup job fails with "A communications failure has occurred".
hi, I'm using Backup Exec 2012. Backup job for one linux server fails with error: e000ff11 - A communications failure has occurred with a Linux or Unix resource. V-79-57344-65297 I confirmed TCP Port 10000 is opened and the security credential is correct. Using RALUS version: 14.0.1798.0. OS: RHEL 5.4 ./beremote --log-console & b7f1f920 Fri Aug 30 19:11:59 2013 : Starting BE Remote Agent b7f1f920 Fri Aug 30 19:11:59 2013 : Log file: ralusdebug b7f1f920 Fri Aug 30 19:11:59 2013 : No configuration file specified. Using default. b7f1f920 Fri Aug 30 19:11:59 2013 : Log to console: disabled b7f1f920 Fri Aug 30 19:11:59 2013 : Successfully set the supplementary groups of the process b7f1f920 Fri Aug 30 19:11:59 2013 : Initialized locks for SSL callbacks b7f1f920 Fri Aug 30 19:11:59 2013 : DoSnapshotReconcile: Attempting Snapshot Reconcile ... b7f1f920 Fri Aug 30 19:11:59 2013 : DoSnapshotReconcile: This installation supports snapshots. Proceeding to the Reconcile Operation ... b7f1f920 Fri Aug 30 19:11:59 2013 : DoReconcile: UnixUtils::ValidatePathAndConvertToANSI( /opt/VRTSralus/.SymantecVolumeMounts ) returned NULL! b7f1f920 Fri Aug 30 19:11:59 2013 : DoSnapshotReconcile: The Reconcile Operation succeeded! b7f1f920 Fri Aug 30 19:11:59 2013 : Starting NDMP processor b7f1f920 Fri Aug 30 19:11:59 2013 : NDMPDMainThreadFunc spawned: grpid=1, tid=40528784 26a6b90 Fri Aug 30 19:11:59 2013 : FS_InitFileSys 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsnt5.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedssql2.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsxchg.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsxese.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsmbox.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedspush.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsnote.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsmdoc.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedssps2.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedssps3.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsupfs.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsshadow.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsoffhost.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : loaded libbedsvx.so 26a6b90 Fri Aug 30 19:11:59 2013 : loaded libbedsrman.so 26a6b90 Fri Aug 30 19:11:59 2013 : loaded libbedssms.so 26a6b90 Fri Aug 30 19:11:59 2013 : loaded libbedssmsp.so 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsra.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsdb2.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : loaded libbedsedir.so 26a6b90 Fri Aug 30 19:11:59 2013 : libbedsvmesx.so could not be loaded: 26a6b90 Fri Aug 30 19:11:59 2013 : Initializing FSs 26a6b90 Fri Aug 30 19:11:59 2013 : FS 1 failed to initialize: 0xE000FE46 26a6b90 Fri Aug 30 19:11:59 2013 : Function called: RMAN_InitFileSys 26a6b90 Fri Aug 30 19:11:59 2013 : Using 'UTF-8' Encoding. 26a6b90 Fri Aug 30 19:11:59 2013 : Using vfm path /opt/VRTSralus/VRTSvxms from config. 26a6b90 Fri Aug 30 19:11:59 2013 : Sucessfully set VFM_PRIVATE_ROOT env to /opt/VRTSralus/VRTSvxms. 26a6b90 Fri Aug 30 19:11:59 2013 : VFM_PRIVATE_ROOT was set with value /opt/VRTSralus/VRTSvxms 26a6b90 Fri Aug 30 19:11:59 2013 : VXMS Initialization OK. 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <ext3> mounted at </> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <proc> mounted at </proc> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <sysfs> mounted at </sys> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <devpts> mounted at </dev/pts> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <ext3> mounted at </backup> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <ext3> mounted at </data> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <ext3> mounted at </boot> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <tmpfs> mounted at </dev/shm> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <binfmt_misc> mounted at </proc/sys/fs/binfmt_misc> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <rpc_pipefs> mounted at </var/lib/nfs/rpc_pipefs> 26a6b90 Fri Aug 30 19:11:59 2013 : Detected Mounted Filesystem: type <nfsd> mounted at </proc/fs/nfsd> 26a6b90 Fri Aug 30 19:11:59 2013 : WARNING: Unable to get the value of 'DisableRMAL' from ralus.cfg, allowing RMAL to initialize anyway! 26a6b90 Fri Aug 30 19:11:59 2013 : Successfully resolved the "ndmp" service to port: 10000 (host order) 26a6b90 Fri Aug 30 19:11:59 2013 : BETCPListener successfully installed a signal handler for SIGTERM 26a6b90 Fri Aug 30 19:11:59 2013 : BETCPListener::BETCPListener: This system appears to be a Dual IP system 26a6b90 Fri Aug 30 19:11:59 2013 : BETCPListener::BETCPListener: Successfully set the IPV6_V6ONLY option, this listener may behave as Dual Stack listener 26a6b90 Fri Aug 30 19:11:59 2013 : Started NDMP Listener on port 10000 4caab90 Fri Aug 30 19:12:09 2013 : NrdsAdvertiserThread: advertisement cycle started. 4caab90 Fri Aug 30 19:12:09 2013 : RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig. 4caab90 Fri Aug 30 19:12:09 2013 : NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs 4caab90 Fri Aug 30 19:12:09 2013 : BENetConfigEx: Successfully refreshed adapter information. 4caab90 Fri Aug 30 19:12:09 2013 : NrdsAdvertiserThread: EnumSelfDLE for file system 22 returned 0(0x0) and 1 DLEs 4caab90 Fri Aug 30 19:12:09 2013 : NrdsAdvertiserThread: Nrds Message Len : 1274. 4caab90 Fri Aug 30 19:12:09 2013 : VX_RemoveDLE: DestroyDLE() 4caab90 Fri Aug 30 19:12:09 2013 : NrdsAdvertiserThread: Security is enabled!!! 4caab90 Fri Aug 30 19:12:09 2013 : This instance of BETCPListener was not requested to install a signal handler and hence will not install one! 4caab90 Fri Aug 30 19:12:09 2013 : BENetConfigEx: Successfully refreshed adapter information. 4caab90 Fri Aug 30 19:12:09 2013 : ConnectToServerEndPoint: dest=192.168.1.10, service=6101 4caab90 Fri Aug 30 19:12:09 2013 : CreateConnection type=0 on socket 4 via BESocket OK 4caab90 Fri Aug 30 19:12:09 2013 : NrdsAdvertiserThread: send of db.contoso.co.jp type 22 subtype 0 to target=192.168.1.10 port=6101 succeeded 4caab90 Fri Aug 30 19:12:09 2013 : NrdsAdvertiserThread: Security is enabled!!! 4caab90 Fri Aug 30 19:12:09 2013 : This instance of BETCPListener was not requested to install a signal handler and hence will not install one! 4caab90 Fri Aug 30 19:12:09 2013 : BENetConfigEx: Successfully refreshed adapter information. 4caab90 Fri Aug 30 19:12:09 2013 : ConnectToServerEndPoint: dest=bk.contoso.co.jp, service=6101 4caab90 Fri Aug 30 19:12:10 2013 : CreateConnection type=0 on socket 4 via BESocket OK 4caab90 Fri Aug 30 19:12:10 2013 : NrdsAdvertiserThread: send of db.contoso.co.jp type 22 subtype 0 to target=bk.contoso.co.jp port=6101 succeeded 4caab90 Fri Aug 30 19:12:10 2013 : NrdsAdvertiserThread: advertisement cycle complete. Waiting 240 minutes before advertising again. 56abb90 Fri Aug 30 19:12:14 2013 : NrdsAdvertiserThread: negative (purge) advertisement cycle started. 56abb90 Fri Aug 30 19:12:14 2013 : NrdsAdvertiserThread: no purge is pending. 56abb90 Fri Aug 30 19:12:14 2013 : NrdsAdvertiserThread: negative (purge) advertisement cycle complete. Waiting 240 minutes before advertising again. 26a6b90 Fri Aug 30 19:12:27 2013 : Control connection accepted : connection established between end-points [FE80::1AA9:5FF:FE46:5AFD%ETH0]:10000 and [FE80::E56C:63A0:1E8C:2A9%ETH0]:60390 7917b90 Fri Aug 30 19:12:27 2013 : sslOpen() : Opening SSL for: 0xe818051f 7917b90 Fri Aug 30 19:12:27 2013 : sslOpen(): certinfo = 0xe8195f47 ; sslConn = 0xe8195fb7 7917b90 Fri Aug 30 19:12:27 2013 : Username for Logon: root 7917b90 Fri Aug 30 19:12:27 2013 : BENetConfigEx: Successfully refreshed adapter information. 7917b90 Fri Aug 30 19:12:27 2013 : BENetConfigEx: Successfully refreshed adapter information. 7917b90 Fri Aug 30 19:12:27 2013 : INFORMATIONAL: Zero value found for 'DisableOFO' from ralus.cfg, allowing OFO 7917b90 Fri Aug 30 19:12:27 2013 : ndmpdAgentSupportsSnapshots: This installation supports taking snapshots! 7917b90 Fri Aug 30 19:12:27 2013 : INFORMATIONAL: Zero value found for 'DisableOFO' from ralus.cfg, allowing OFO 7917b90 Fri Aug 30 19:12:27 2013 : ndmpdAgentSupportsSnapshots: This installation supports taking snapshots! 7917b90 Fri Aug 30 19:12:27 2013 : INFORMATIONAL: Zero value found for 'DisableOFO' from ralus.cfg, allowing OFO 7917b90 Fri Aug 30 19:12:27 2013 : ndmpdAgentSupportsSnapshots: This installation supports taking snapshots! 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Validating (and dumping) NDMP_SNAPSHOT_PREPARE2 request parameters ... 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Number of Devices: 1 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Device #1 : Device Name: '\\db.contoso.co.jp\[ROOT]' 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Device #1 : Number of FSEs: 1 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Selection String #1 : '"\\db.contoso.co.jp\[ROOT]/backup/*.*",s,v0,t0,l0,n0,f0' 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: doSnapshot = 1 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Authorized Agents = 20971568 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Primary Provider ID: {00000000-0000-0000-0000-000000000000} 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Primary Provider Version ID: {00000000-0000-0000-0000-000000000000} 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Secondary Provider ID: {00000000-0000-0000-0000-000000000000} 7917b90 Fri Aug 30 19:12:27 2013 : ValidateAndDumpSnapshotPrepare2Request: Secondary Provider Version ID: {00000000-0000-0000-0000-000000000000} 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /var/lib/nfs/rpc_pipefs <mounted on sunrpc>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /boot <mounted on /dev/cciss/c0d0p1>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /backup <mounted on /dev/cciss/c0d0p5>, Match Result: Len = 7, Depth = 2 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs: <------------------------------ Filter: /backup matched Mount Point: /backup <mounted on /dev/cciss/c0d0p5>------------------------------> 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /dev <mounted on /dev>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /sys <mounted on /sys>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /proc <mounted on /proc>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /data <mounted on /dev/VolGroup00/LogVol00>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /misc <mounted on /etc/auto.misc>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: /net <mounted on -hosts>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: / <mounted on /dev/cciss/c0d0p2>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs: <------------------------------ Filter: /backup matched Mount Point: / <mounted on /dev/cciss/c0d0p2>------------------------------> 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs, Matching Filter: /backup with Folder: / <mounted on rootfs>, Match Result: Len = 1, Depth = 1 7917b90 Fri Aug 30 19:12:27 2013 : AddDirAndFileSpecs: <------------------------------ Filter: /backup matched Mount Point: / <mounted on rootfs>------------------------------> 7917b90 Fri Aug 30 19:12:27 2013 : Consolidate: Inside int MountPointManager::Consolidate() 7917b90 Fri Aug 30 19:12:27 2013 : ************************************* Consolidate: Mount Point: {/dev/cciss/c0d0p5 (major: 104 , minor: 5 ) mounted on /backup} is included in the snapshot! ************************************* 7917b90 Fri Aug 30 19:12:27 2013 : ************************************* Consolidate: Mount Point: {/dev/cciss/c0d0p2 (major: 104 , minor: 2 ) mounted on /} is included in the snapshot! ************************************* 7917b90 Fri Aug 30 19:12:27 2013 : ************************************* Consolidate: Mount Point: {rootfs (major: 0 , minor: 0 ) mounted on /} is included in the snapshot! ************************************* 7917b90 Fri Aug 30 19:12:27 2013 : INFORMATIONAL: Value not found for 'CacheFileMountPoint' in ralus.cfg , using defaults 7917b90 Fri Aug 30 19:12:27 2013 : INFORMATIONAL: Value not found for 'CacheFileSize' in ralus.cfg , using defaults 7917b90 Fri Aug 30 19:12:27 2013 : DoSnapshots: Successfully verified that this system supports snapshots! 7917b90 Fri Aug 30 19:12:27 2013 : DoSnapshots: The Reconcile option returned hr = 0 7917b90 Fri Aug 30 19:12:27 2013 : AddDevicesToSnapshotSet: Added volume device (Name: /dev/cciss/c0d0p5, Device No: 26629) to Snapshot Set. Snapshot GUID = {(null)} 7917b90 Fri Aug 30 19:12:27 2013 : AddDevicesToSnapshotSet: Added volume device (Name: /dev/cciss/c0d0p2, Device No: 26626) to Snapshot Set. Snapshot GUID = {(null)} 7917b90 Fri Aug 30 19:12:27 2013 : AddToSnapshotSet: Volume rootfs is not supported!!! 7917b90 Fri Aug 30 19:12:27 2013 : AddDevicesToSnapshotSet: WARNING: Failed to add device #3 (Name: rootfs, Device No: 0) to Snapshot Set! 7917b90 Fri Aug 30 19:12:27 2013 : AddDevicesToSnapshotSet: Ignoring Mount Point: rootfs mounted on / 7917b90 Fri Aug 30 19:12:32 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 5000 milliseconds of wait! 7917b90 Fri Aug 30 19:12:37 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 10000 milliseconds of wait! 7917b90 Fri Aug 30 19:12:42 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 15000 milliseconds of wait! 7917b90 Fri Aug 30 19:12:47 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 20000 milliseconds of wait! 7917b90 Fri Aug 30 19:12:52 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 25000 milliseconds of wait! 7917b90 Fri Aug 30 19:12:57 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 30000 milliseconds of wait! 7917b90 Fri Aug 30 19:13:02 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 35000 milliseconds of wait! 7917b90 Fri Aug 30 19:13:07 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 40000 milliseconds of wait! 7917b90 Fri Aug 30 19:13:12 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 45000 milliseconds of wait! 7917b90 Fri Aug 30 19:13:17 2013 : WaitForAsyncInIntervals: Waiting for Snapshot to complete. Done 50000 milliseconds of wait! 7917b90 Fri Aug 30 19:13:20 2013 : DoSnapshots: Snapshot creation succeeded, internal status = 0 7917b90 Fri Aug 30 19:13:21 2013 : DoMount: mount( /dev/snap104_2, /opt/VRTSralus/.SymantecVolumeMounts, ext3, MS_MGC_VAL | MS_RDONLY, NULL ) SUCCEEDED! 7917b90 Fri Aug 30 19:13:22 2013 : DoMount: mount( /dev/snap104_5, /opt/VRTSralus/.SymantecVolumeMounts/backup, ext3, MS_MGC_VAL | MS_RDONLY, NULL ) SUCCEEDED! 7917b90 Fri Aug 30 19:13:22 2013 : This instance of BETCPListener was not requested to install a signal handler and hence will not install one! 7917b90 Fri Aug 30 19:13:43 2013 : FreeFormatEnv( cur_fmt=0 ) 7917b90 Fri Aug 30 19:13:43 2013 : ERROR: ndmpdDataAbort: invalid state to process abort request. 7917b90 Fri Aug 30 19:13:43 2013 : ERROR: ndmpdDataStop: invalid state to process stop request. 7917b90 Fri Aug 30 19:13:43 2013 : ValidateAndDumpSnapshotDeleteRequest: Validating Snapshot delete request parameters ... 7917b90 Fri Aug 30 19:13:43 2013 : ValidateAndDumpSnapshotDeleteRequest: Device Name = \\\[ROOT] 7917b90 Fri Aug 30 19:13:43 2013 : ValidateAndDumpSnapshotDeleteRequest: GUID = {45151702-8888-xxxx-xxxx-xxxxxxxxxxx} 7917b90 Fri Aug 30 19:13:43 2013 : ValidateAndDumpSnapshotDeleteRequest: Successfully validated all parameters 7917b90 Fri Aug 30 19:13:43 2013 : UnExposeSnapshotsInSnapshotSet: umount( /opt/VRTSralus/.SymantecVolumeMounts/backup ) SUCCEEDED! 7917b90 Fri Aug 30 19:13:43 2013 : UnExposeSnapshotsInSnapshotSet: umount( /opt/VRTSralus/.SymantecVolumeMounts ) SUCCEEDED! 7917b90 Fri Aug 30 19:13:45 2013 : SendSnapshotDeleteReply: Successfully sent reply to NDMP message: NDMP_SNAPSHOT_DELETE 7917b90 Fri Aug 30 19:13:45 2013 : sslClose() : Closing SSL for: 0xe818051f 7917b90 Fri Aug 30 19:13:46 2013 : FreeFormatEnv( cur_fmt=0 ) 7917b90 Fri Aug 30 19:13:46 2013 : FreeFormatEnv( cur_fmt=0 ) 7917b90 Fri Aug 30 19:13:46 2013 : sslClose() : Closing SSL for: 0xe818051f 7917b90 Fri Aug 30 19:13:46 2013 : sslClose() : certinfo = 0 ; sslConn = 0 b7f1f920 Fri Aug 30 19:14:19 2013 : Stopping remote agent due to receipt of 'SIGTERM' b7f1f920 Fri Aug 30 19:14:19 2013 : Remote agent exiting, cancelling 4 joinable threads 26a6b90 Fri Aug 30 19:14:19 2013 : Detected a SIGTERM delivered to the process! Quitting the listener ... 26a6b90 Fri Aug 30 19:14:19 2013 : ndmpRun: exiting 42a9b90 Fri Aug 30 19:14:19 2013 : time to exit thread 56abb90 Fri Aug 30 19:14:19 2013 : time to exit thread 4caab90 Fri Aug 30 19:14:20 2013 : time to exit thread Thanks in Advance, TaroSolved3.3KViews0likes4Comments
Installing Backup Exec Remote Agent For Oracle On Linux
Dears ,,, Greetings, we have Symantec Backup Exec 2012 Version 14.0 Rev. 1798 (64-bit) installed on Windows Server 2008 R2 Standard. We used to have a remote agent for oracle (Symantec symbdsnap, build 2.0.1-1783) installed on a Oracle Enterprise Linux 5.8 64-bit Kernal 2.6.32-300.10.1.el5uek and it was working fine. Recently, we have updated the operating system to Oracle Enterprise Linux 5.10 64-bit kernal 2.6.39-400.209.1.el5uek. The agent is being installed successfully but when go through the log it says (This platform is not supported. Exiting install.VxIF::Error:: ERROR: Installing SymSnap Driver Failed.). Is there a another version or anyother way to deploy an agent for Backup Exec on this server.2.9KViews0likes9Comments
Remote Agent Download Links
Where can I find the download links for the Backup Exec 2010 R2 REMOTE AGENTs for linux and solaris? All I have access to isralus4164SP1.tar.gz and seeing as that is a service pack upgrade I cant do a clean install from that. I have been looking for hours and days on the poor symantec site.Solved2.9KViews0likes5Comments
Backup exec cannot establish trust relationship with remote linux agent
I just upgraded from 2010 R2 to R3 (5204). The media server is a Windows 2008. I also installed Service Pack 2. One of the main reasons was to get the media server to work with new agents. So i have installedVRTSralus-13.0.5204-0.x86_64.deb in two Ubuntu/Linux servers, but when trying to connect to those servers i get a message like this (screenshot also attached): "Backup Exece cannot establish a trust relationship with the remote agent because of a security certificate signing request failure..." I started the "beremote" process in the linux servers with --log-console, and see this in /var/VRTSralus/beremote.service.log =========================================================================== a94f7700 Wed Feb 29 17:54:09 2012 : Control connection accepted : connection established between end-points <agent-ip>:10000 and <media-server-ip>:50146 a7167700 Wed Feb 29 17:54:09 2012 : sslOpen() : Opening SSL for: 0x7f517eadca8f a7167700 Wed Feb 29 17:54:09 2012 : sslOpen(): certinfo = 0xe0e72e7f ; sslConn = 0xe0ebcb0f a7167700 Wed Feb 29 17:54:09 2012 : BENetConfigEx: Successfully refreshed adapter information. a7167700 Wed Feb 29 17:54:09 2012 : ERROR: LookupMSCertificate: 1 or more certificate files don't exist. They may have been deleted. Failing verification. a7167700 Wed Feb 29 17:54:09 2012 : ERROR: LookupMSCertificate: media server not found in certificate cache. Failing verification. a7167700 Wed Feb 29 17:54:09 2012 : In ndmpdGetLastError:: Callback to get last NDMP Error. a7167700 Wed Feb 29 17:54:09 2012 : ERROR: ndmpdCertSSLHandshake: WritePublicKeyToFilePEM for root returned E000A30C a7167700 Wed Feb 29 17:54:09 2012 : In ndmpdGetLastError:: Callback to get last NDMP Error. a7167700 Wed Feb 29 17:54:09 2012 : ndmp_readit: Caught message on closed connection. Socket 0x5 len 0x0 a7167700 Wed Feb 29 17:54:09 2012 : ndmp_readit: ErrorCode :: 2 : 0x 2 (2) a7167700 Wed Feb 29 17:54:09 2012 : FreeFormatEnv( cur_fmt=0 ) a7167700 Wed Feb 29 17:54:09 2012 : FreeFormatEnv( cur_fmt=0 ) a7167700 Wed Feb 29 17:54:09 2012 : sslClose() : Closing SSL for: 0x7f517eadca8f =========================================================================== WritePublicKeyToFilePEM... does it fail to save the media servers certificate perhaps? How do i solve this? The "for more information..." link in the error message just leads to a "No answers found" page. wbr / AlexSolved2.9KViews1like4Commentsjob status - complete with exceptions
there are some backup jobs run in Backup Exec 2012 , only two full backup jobs complete with exceptions in the lastest backup task. The credential of this backup job test result was failed. we haven't change any password or credential of this job. Exceptions Details: can't open this item \\posdb1\[ROOT]/oracle/app/grid/product/11.2.0/log/posdb1/srvm/eonsd_0.log.lck - skiped. can't open this item \\posdb1\[ROOT]/var/run/iscsid.pid - skiped. can't open this item \\posdb1\[ROOT]/var/run/multipathd.pid - skiped. can't open this item \\posdb1\[ROOT]/var/run/atd.pid - skiped. can't open this item \\posdb1\[ROOT]/var/run/sm-client.pid - skiped. can't open this item \\posdb1\[ROOT]/var/run/sendmail.pid - skiped. can't open this item \\posdb1\[ROOT]/var/run/iscsiuio.pid - skiped.Solved2.4KViews1like8CommentsDoes More than one Techn work at Symantec?????
1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5. EVEN YOUR SYMANTEC OPERATORS CANT GET THROUGH TO SUPPORT 6. MY ONLINE SUPPORT IS IN AN ORIENTAL LANGUAGE 7. YOUR ONLINE CHAT SUPPORT DOESNT WORK. NOONE IS THERE EITHER I've been on hold all morning. Don't listen to "The Customer Hold the Longest. is X min. It goes up and down and noone ever answers.2KViews2likes7Comments
problem installing NetBackup 6.5.3 client on Red Hat 4.8
Hi, I have a very weird problem and I'm hoping somebody can help me because I have pretty limited experience with Netbackup. Here's the scenerio: I have a Red Hat Linux box that I'd like to backup in my Netbackup 6.5.3 environment. So I grabbedNetBackup_6.5_CLIENTS2.tar.gz, unpacked it and ran the install script. Here's the problem. The install script runs, unpacks some files and puts them in the usual spot (/usr/openv) but that's it. It doesn't create anything in /etc/xinetd.d so they agents never start. Consequently nothing's listen on 13782 and my server can't connect. But the script runs fine - there's no error. So pulling through the install script (I'm better at scripting than I am at netbackup so I went this route) I see that this install script calls 2 other scripts. First it calls${MY_CD_PATH}/NBClients/catalog/anb/client.inst ${Trace_File} and then it can call/usr/openv/netbackup/bin/install_bp Now it looks like the install_bp script is what does the real meat of the installation - it creates the services at least. However that script never runs. It never runs because it's in an if block that looks like this: if [ -f ${TMPDIR}/do_install_bp.$$.status ] So I go hunting for what creates that file and you find a block higher up that looks like this: if [ "${client_CD}" = "no" ] so I go looking for what controls that and I find another if block that looks like this: if [ ! -d "${MY_CD_PATH}/NBClients" ] So - what we see if, if I have a folder in my install directory named NBClient then it doesn't install the services and I do have that folder so my services don't get installed. I can follow that What doesn't make sense is the logic behind the scenes. The reason I have this folder is because the tarball put it there - I didn't do that. So the install process is creating a folder that ruins the install process. I'd be happy to runinstall_bp by hand but i'm not sure what else I might be missing - who knows what could happen - recursive rm as part of the cleanup? Who knows. I'd rather not risk it and I'd rather have this install make sense. So has anybody had this problem? It looks to me like this script would never ever work but maybe I'm missing something. Thanks in advance for any help.Solved1.9KViews0likes7Comments
Installing Backup Exec Remote Agent For Oracle On Linux
Dears ,,, Greetings, we have Symantec Backup Exec 2012 Version 14.0 Rev. 1798 (64-bit) installed on Windows Server 2008 R2 Standard. We used to have a remote agent for oracle (Symantec symbdsnap, build 2.0.1-1783) installed on a Oracle Enterprise Linux 5.8 64-bit Kernal 2.6.32-300.10.1.el5uek and it was working fine. Recently, we have updated the operating system to Oracle Enterprise Linux 5.10 64-bit kernal 2.6.39-400.209.1.el5uek. The agent is being installed successfully but when go through the log it says (This platform is not supported. Exiting install.VxIF::Error:: ERROR: Installing SymSnap Driver Failed.). Is there a another version or anyother way to deploy an agent for Backup Exec on this server.Does More than one Techn work at Symantec?????
1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5. EVEN YOUR SYMANTEC OPERATORS CANT GET THROUGH TO SUPPORT 6. MY ONLINE SUPPORT IS IN AN ORIENTAL LANGUAGE 7. YOUR ONLINE CHAT SUPPORT DOESNT WORK. NOONE IS THERE EITHER I've been on hold all morning. Don't listen to "The Customer Hold the Longest. is X min. It goes up and down and noone ever answers.