Simplifying licencing and usability
Veritas System Recovery is a great tool, but it has a couple of frustrating limitations, they are : 1. Actually trying to buy a licence is far too difficult. Many deployments of System Recovery, Des...
Forum Discussion
Hello
Thank you for taking the time to let us know your thoughts and I agree that they are all valid points.
For the Licensing and Renewal items 1 & 2, there are already investigations underway on how best to improve this, for various products. I would ask that you bear with us, as it is hoped to start implementing improvements in the course of this year.
As to the VSR Product related items 3 & 4, I will bring item 3 to the Development teams notice, to see if there are any improvements that can be made. For item 4, as you say, that sounds like a timing condition, where the VSR console is available to be opened, but the configuration has not been fully read yet, so is not populated. Again I can discuss this with Development team, to see if there is something that can be improved.
Maybe you would also be interested in signing up for the Veritas Customer and Partner Engagement Program (CPEP), where you would be able to take part in product demos and pass on comments\suggestions\improvements such as these, with a more direct channel to the Engineering and Development teams. If so, please review https://vox.veritas.com/t5/CPEP/ct-p/CPEP .
I totally agree with TimC2 regarding difficulty in purchasing licences. I am trying to upgrade from SR 2013R2 to version 22 but I cannot see how this can be done or even how to buy a single desktop licence for domestic use. I can download a trial version of the software but what good is that when I cant get a license?
Having used SR for many years, I am disappointed to the point of considering ditching it altogether and using Windows backup!
