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DI integration with EV
I’m doing DI-EV workflow tests. I’ve set up everything between the 2 tools, but despite numerous attempts to archive a file or the folder, I’m receiving the same error on DI side (version 6.5.0). “[Exception in method Archive:System.ServiceModel.FaultException`1[www.symantec.com.EnterpriseVault.API.FileSystemArchiving.Data.TimeoutFault]: The File System Archiving task service failed to start. Check that the File System Archiving task service is enabled in the configuration file, <Enterprise_Vault_installation_folder>\EvFSAArchivingTask.exe.config. (Fault Detail is equal to www.symantec.com.EnterpriseVault.API.FileSystemArchiving.Data.TimeoutFault).]” There is not much on this error on the VERITAS site:https://sort.veritas.com/public/documents/SDI/4.5/windows/productguides/html/sdi_admin/apas06.htm The site states that the error occurs at random and suggest re-submission. I’d done that many times, but the error is not random but consistent. Is there any solution to it? Thank you Tomasz
DI version 6.6 vs DI6.5.2
Since the RP2 came out (2023-09-25) for the 6.5 version after 6.6 was released(Release date: 2023-09-04) are we able to assume the newest version contains the fixes for the prior version which were back ported or should we anticipate a HF1 for 6.6? Release Name : Data Insight 6.5 RP2 (6.5.2) Release Date : 25-September-2023 Operating System : Windows and Linux Errors/Problems Fixed: ====================== [CFT-5631] - Dqlexec.exe dump is generated on DI 6.5.1 [CFT-5630] - Fixed indexwriter dmp [CFT-5640] - Setting MIP action is failing for NetApp C-mode having CIFS as well as NFS shares [CFT-5700] - Share Discovery failed for SPOnline [CFT-5633] - The folder structure is not showing up correctly in WorkSpace for WinNas shares [CFT-5632] - Dashboard Computation Report not completing post upgrade to DI 6.5 [CFT-5685] - SharepointOnline scan failed for few sites with exit code -1 [CFT-5629] - DQL query is not accepting CSV file as input [CFT-5658] - Set MIP label fails for all files if the parent folder contains unsupported file types which are not listed in the 6.6 Known issues This chapter includes the following topics: ■ Inactive Data by Owner report ■ Installcli ■ SharePoint ■ Documentum ■ OneDrive, SPOnline and Azure devices ■ Isilon ■ User Impersonation ■ Microsoft Purview Information Protection (MIP) Label ■ Amazon S3 ■ Azure AD ■ Keystore ■ OneDrive ■ Console display issues PixWhat is the expected behavior during Indexer Migration in DI?
When a migration is initiated in the console of a filer to a new indexer and it is underway, what is the expected behavior when Storage Admins add new additional shares to the filer that is migrating? Since they were not in the msu_status table when the migration proceeded do we just expect the files to be left behind and deleted or removed if manually placed upon the destination? PixReporting on user fails to bulk add users in Data Insight
When testing addition in the lab where I would have User1@productionand User1@Labthe user fails to add as unable to resolve: 2023-10-26 14:29:39 WARNING: #{421} [ServerUtils.getUserByLogonName] Unable to resolve user Java.lang.Exception: Unable to resolve user at com.symc.matrix.ui.server.ServerUtils.getUserByLogonName(ServerUtils.java:462) at com.symc.matrix.ui.server.ServerUtils.getUserByLogonName(ServerUtils.java:449) at com.symc.matrix.report.util.ReportsUtils.getUsers(ReportsUtils.java:6559) at com.symc.matrix.report.util.ReportsUtils.setCSVValues(ReportsUtils.java:7912) at com.symc.matrix.ui.server.servlets.FileUploadServlet.processReportsCsv(FileUploadServlet.java:776) at com.symc.matrix.ui.server.servlets.FileUploadServlet.processUpload(FileUploadServlet.java:264) at com.symc.matrix.ui.server.servlets.FileUploadServlet.doPost(FileUploadServlet.java:173) at javax.servlet.http.HttpServlet.service(HttpServlet.java:681) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.symc.matrix.ui.server.filters.LoginFilter.doFilter(LoginFilter.java:110) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.symc.matrix.ui.server.filters.CacheControlFilter.doFilter(CacheControlFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:359) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:889) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1735) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) 2023-10-26 14:29:39 WARNING: #{421} [ReportsUtils.getUsers] Not able to resolve user/group However if I type in the string used and filter both are returned. Is there a flag to add all found users? Is this a bug or assumption that a large enterprise does not have >1 user with the same name? Is there a known workaround to add the users to the report in bulk? Pixv-378-1312-105 error is Data Insight.
During incremental scans we are seeing an error there is no public knowledge article for. Exit Code: 11; An attempt was made to load a program with an incorrect format” errors on incremental scanning of shares. Are there any internal knowledge articles that can be shared or others that have overcome this issue? I doubt we have a mismatch between a 64 bit and 32 bit library but we are testing version 6.5.2 Thanks PixData insight 6.2.0.110000 install issues
Bonjour, J'essaie de faire une montée en version de Data insight de la version 6.1.4.9935 vers la version 6.2.0.11000, mais ceci se bloque dans la phase "Extracting Files". J'ai un serveur windows 2012 r2 standard avec 16go de RAM. La première upgrade s'est bien passé mais les services n'étaient pas installés (DataInsightComm .....), d'ou j'ai tenté de faire l'install à nouveau mais depuis je ne peux pas surpasser la phase d'extraction des fichier (Voir capture ci-dessous) Est ce possible de m'aider pour résoudre ce soucis. D'avance merci. MANSOUR Achref.permchg_cifs_*
Is there a job to follow to have these play into the indexes? [indexwriter can seem to ignore them] Can I watch the logs {other than indexer to see the failures causing them to go to the err folder? I would like to know the process from the capture under\DataInsight\data\tmp\COMMD to the indexing.How do I rebuild a whole device's hash?
I am failing to retrieve volumes on a SVM ERROR: V-378-1339-4104: #{7340} [set_data_vserv_hash: 2232] Failed to get volumes info for VServer ERROR: V-378-1339-4077: #{7340} [process_vservers: 3091] Failed to add VServer to allowed hash. WARNING: V-378-1318-2118: #{5232} [get_cmod_shares: 4029] NetAPP ONTAP API Err Errstr: No records found for vserver How do I get the classes to run via the command line to rebuild the hash? ________________________________________________________________________________________ Is it possible to utilize the binaries on thecommand line to reset the hash on the suspect SVM filer? The only ones I am aware of are --rehash which will rehash all indexes and of course --dirhash Build directory hash (use with caution) --filehash Build file hash (use with caution) but these are not at the device scope. But since it is a device I would not know which index to aim at. CLi discovery fails netapp_util.exe -i 3 –v <name> 2022-06-09 14:59:06 INFO: V-378-1318-1000: #{15148} [__initlog: 386] Logging Initialized successfully 2022-06-09 14:59:06 ERROR: V-378-1318-1055: #{15148} [main: 1259] Error in parsing cmdline args 2022-06-09 14:59:06 INFO: V-378-1318-1058: #{15148} [main: 1273] netapp_util exit code: 1 ref: -i <discovery option> {-v <vserver name>}: Get list of CMod Shares and NFS exports for all VServers or for a specific VServer if -v is provided. Discovery options: 1: Full discovery for both CIFS shares and NFS exports. 2: Test discovery for both CIFS shares and NFS exports. 3: Full discovery for CIFS shares alone. 4: Test discovery for CIFS shares alone. 5: Full discovery for NFS exports alone. 6: Test discovery for NFS exports alone. Any other value results in full discovery of both CIFS & NFS. Appears to be no option on the new service. The knowledgebase returns do not show any value to me in this regard. The Data Insight Hash Utility Tool is to encrypt or decrypt the passwords. not what I am looking for. Article - High sustained latency after ONTAP upgrade to 9.7 P14 and above due to FPolicy EAGAIN (veritas.com) talks about the buffer size we were told to disable in favor of the fix. We have upgraded to fix version Pix
