Forum Discussion

nbustarter380's avatar
10 years ago

Media write error code 84 errors

Hello, We are getting Media write errors  (code 84) on a clients backup that we recently moved to our new netbackup server using Disk Pools and dedup. The client was working fine with we used tape...
  • watsons's avatar
    10 years ago

    Is your tape storage unit & dedup storage unit using the same media server?

    Is the master server also the media server?

    Did you check if the dedup disk volume/pool or storage server are all UP and running?

    nbdevquery -liststs -stype PureDisk -U
    nbdevquery -listdp -stype PureDisk -U
    nbdevquery -listdv -stype PureDisk -U

     

     

  • nbustarter380's avatar
    10 years ago

    Thanks Mnolan and Marianne for your replies,

    I will post the bptm log,

    Marianne,

    What is selected for dedupe option - client or media server dedupe? (Host Properties -> Master -> Client Attributes -> <client-name>

    Media Server is selected.

     

    Is port 10082 and 10102 open between client and media server?  yes

    Is dedupe backup failing for this client only or other clients as well?   its only failing for this Windows client.

    regards