Forum Discussion

ecnivnaj's avatar
ecnivnaj
Level 5
11 years ago

Backup Exec 3600 Appliance

Hi All,

 

We have a Backup Exec 3600 Applaince, upon updating to SP3 and then restarting we are now encountering issues with the appliance.

For example, we cannot start/enable remote services and even Backup Exec itself. As well as the remote launch of applications.

We can't do anything from the appliance.

 

Thanks,

Vince

2 Replies

Replies have been turned off for this discussion
  • ...  then you would need to log a support case with Symantec for them to take a look at the appliance.

  • Hello Vince,

    are you able to reach the appliance web portal?

    https://<IP of the Appliance>/Appliance

    if so, this page will have a hyper link for the configuration report of the right hand side.

    please click on the it and check for any failures and revert back.

    Kind regards,
    S