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flowww's avatar
flowww
Level 3
11 years ago

Backup Exec Appliance 3600: Update is not working

Hey everyone,

the Update functionality on our Applicance 3600 is not working.

I guess it's blocked by our Firewall...

Anyone knows which Server/s and Ports the Appliance needs for the update so I can open them on our Firewall?

Thank you very much, Florian

Backup and Recovery
Backup Exec 3600 Appliance
Basics
Not Applicable
Patch
Troubleshooting
  • Jaydeep_S's avatar
    Jaydeep_S
    11 years ago
    LiveUpdate needs access to the following TCP ports:
    Port 21 (FTP)
    Port 80 (HTTP)
    Port 443 (HTTPS)
    Disable setting "Deferred scanning for files larger than 2MG" in the FTP area of Firewall.  
     
    http://www.symantec.com/docs/TECH53376
    http://www.symantec.com/docs/TECH49563

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  • Jaydeep_S's avatar
    Jaydeep_S
    Level 6
    11 years ago
    LiveUpdate needs access to the following TCP ports:
    Port 21 (FTP)
    Port 80 (HTTP)
    Port 443 (HTTPS)
    Disable setting "Deferred scanning for files larger than 2MG" in the FTP area of Firewall.  
     
    http://www.symantec.com/docs/TECH53376
    http://www.symantec.com/docs/TECH49563