Forum Discussion

Backup_Admin2's avatar
11 years ago

Backup Exec Appliance 3600

Hello All,

I want to check and view licenses when purchase Appliance BE 3600 essentional version.

where can I find the avialble licenses details of my Applinace and view the end of Support date to proceed with renewal.

Thanks and regards,

 

Layth

  • As a Symantec Partner, you can reach out to Symantec Customer Care.

    You will need to provide Customer Id number.

    Another option is to request IBR (Install Base Report) via your local Symantec office or Distributor.

5 Replies

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  • Yes Thank You Marianne, I requested the Certificate from Symantec customer care (mobile No: +18007213934) and they will sent the certificate within 24 - 48 hours.

    Thanks.

  • As a Symantec Partner, you can reach out to Symantec Customer Care.

    You will need to provide Customer Id number.

    Another option is to request IBR (Install Base Report) via your local Symantec office or Distributor.

  • Where can I find the License key certificate, I didnt recieve any certificate, I just purchase additional licence for the Second Tape drive and this the only certifacate I recived.

     

  • Check the license key certificate that you received with your appliance.