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rustan_sh's avatar
rustan_sh
Level 3
10 years ago

Agent for Windows

Hello, guys! Need help. After migrating from BackupExec 2012 to 2014 I am trying to add server -"Microsoft Windows Computers and Servers".

Server appears like virtual machine, not like physical server.

I tried delete old BE 2012 client and make clean installation, but it didn't helped.

Thanks in advance.

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  • VJware's avatar
    VJware
    10 years ago

    This message is expected, however this will not prevent you from backing up the VM as a physical machine. I believe, you can choose not to show this alert again when the dialog box pops up.

    Secondly, you can also open the Remote Agent utility on the VM, edit the Publishing tab and ensure the media server info is present.

    In all, you can still backup/restore this VM as a physical machine.

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  • CraigV's avatar
    CraigV
    Moderator
    10 years ago

    ...install the agent manually, and connect them to the media server.

    If they show up as virtual within BE itself, remove them, and then try re-adding them.

    Thanks!

  • rustan_sh's avatar
    rustan_sh
    Level 3
    10 years ago

    Actually it is. But i need to backup it with agent for windows. In previous version it worked just fine.

    Now i can see that agent for Windows is installed and version is 14.1.1786

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Even if it appears as machine with a "virtual" icon, you can still backup/restore the machine using the agent for windows.

     

  • rustan_sh's avatar
    rustan_sh
    Level 3
    10 years ago

    If i am choosing virtual machine to make "Backup to tape" a message appears: "You have selected a virtual machine for backup. The recomended way to back up vm machine is to select the virtual host and so on."

  • rustan_sh's avatar
    rustan_sh
    Level 3
    10 years ago

    It is very strange but when i am trying to make push installation of agent for windows it appears like physical server but after some time it changes an icon to virtual machine.

  • rustan_sh's avatar
    rustan_sh
    Level 3
    10 years ago

    I already tried to make manual installation from BE2014 main installation window. But it didn't helped.

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    This message is expected, however this will not prevent you from backing up the VM as a physical machine. I believe, you can choose not to show this alert again when the dialog box pops up.

    Secondly, you can also open the Remote Agent utility on the VM, edit the Publishing tab and ensure the media server info is present.

    In all, you can still backup/restore this VM as a physical machine.