Frank,
Have you tried this :
9. Reboot the computer
10. Press <F8> when prompted during the boot-up sequence. A blocked line at the bottom of the screen will show with the prompt to press <F8> below it.
11. Select Directory Service Restore Mode
12. Log on to the server as the user "Administrator" with the password that was selected during the installation of Windows 2000/2003 Small Business Server
13. Right-click the My Computer icon on the desktop and select Manage
14. Expand the Services and Applications node
15. Click Services
16. Double-click each of the Backup Exec for Windows NT and Windows 2000 services and do the following for each service:
1. Backup Exec Agent browser
2. Backup Exec Device and media
3. Backup Exec Job engine
4. Backup Exec Server
5. Backup Exec remote agent for Windows servers service runs with the local system account always.
6. SQL server (Bkupexec) in case of a Backup Exec 11d.(Note: In case of BE 10.x and previous versions the service for MSDE for Backup exec "Mssql$bkupexec" would run with the local system account.)
a. Click on the Log On tab
b. Select
Log on as: Local System Account
If you cannot log on using the Local System Account, try the following Microsoft article:
How To Reset the Directory Services Restore Mode Administrator Account Password in Windows Server 2003
http://support.microsoft.com/kb/322672
17. Start all the Backup Exec for Windows NT and Windows 2000 services.
A reboot may be necessary, if the services do not start on the server.
18. Launch Backup Exec for Windows NT and Windows 2000 Small Business Server Edition
19. From the Restore Selections tab, select all sets of backups that contain logical drives on the hard disk.
You may refer to Technote : http://www.symantec.com/docs/TECH17613
Hope this helps.