Forum Discussion

Bobbi's avatar
Bobbi
Level 3
11 years ago

Backup Exec 12.5 licence/serial location

Hi All, I've searched and read multiple threads regarding this but havn't quite gotten an answer to my issue.   I'm trying to audit our current licences against all our servers that are backedu...
12.x and Earlier
Agents
Backing Up
Backup and Recovery
Backup Exec
Licensing
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    11 years ago

    All licenses for Backup Exec are installed /present on the media server. No licenses are installed on remote servers upon remote agent installs and hence there would be no prompt.

    Backup Exec licensing is enforced from a legal perspective rather than a software one i.e., you can install the agents on unlimited number of remote servers (exceeding your license count) and the software would not prevent you from installing it nor running backups (though the backups itself might fail with a licensing error), however this would be breaching the license agreement.

    You can consider running a tool to check how many licenses are installed vs how many resources are to be protected - http://www.symantec.com/business/support/index?page=content&id=TECH136728

    Would also recommend you to contact the licensing team to confirm how many servers are protected with the 2 serials which you have. It could be possible that one serial number is valid for one server or maybe for multiple servers as well. This info can be obtained only from the licensing team and not from the software itself. Contact Info for licensing - http://www.symantec.com/support/assistance_care.jsp

CraigV's avatar
CraigV
Moderator
11 years ago

Hi,

 

You'd have a paper license that would have been sent to you when you first purchased BE 12.5. You can marry the licenses on that file to the # of servers in your environment.

Licensing would work as follows:

1. If you want to backup a server, you need 1 x RAWS agent.

2. If you want to backup a server with an application like Exchange, you would need that agent license. This covers a RAWS agent license, so you wouldn't need to buy a RAWS license on top of the application agent license.

In your case, if you're running 5 servers without applications, you would need to have purchased 5 x RAWS agents.

You can find besernum.xml in the location listed on the link below which will give you more of an idea of your licenses:

C:\ProgramData\Symantec\Backup Exec\besernum.xml

Thanks!