Backup Exec 15 SDR Backups on Media Server

The FP2 update did not fix the issue, Is anyone else having this trouble?

FYI Veritas support just informed me of an unoffical update 2, I will test it on a VM copy of my media server.

Pkh,

The whole issue was discovered after trying VM convertions, yes it works just fine in other jobs. I just heard back from veritas today, it seems they have an unofficial release 2 for BE15 which will fix SDR. I am curious as to what setup you have, and to see if you can do SDR restores or convertsion to vm point in time. Any way I belive I'm going to resolve this my self (as I always do) My solution is to create a VM for CASO, then not worry about the media server so much as I will have a full VM I can restore.

Colin,

That’s what I was expecting, it stopped working May of last year, I believe we were at 2012 R2 then. I have had no luck with support at Veritas so far, the work around solution they gave was to do a file level restore, which is not excepatble to me. Would it be possible to work with you and your US based team?

Ok looking at your pictures I think the the SDRlight would be visible but grey instead of green if you had deselected something critical to SDR - i.e. it would show an SDR status and not just have a blank space where the SDR information should be.

Are you sure  you are on BE 15 as that looks more like the symptoms we had when Windows 2012 R2 did not support SDR and that was prior to BE 15

Why?

Have you tried a SDR restore or a conversion to VM using the servers which has the SDR lights on?

I'm am interested to know if any of you can do an SDR backup, bare metal restore or conversion to vm from point in time of your BE media server? If yes which versions are you running?

Would you PM me your case number ? Thanks.

I have not installed BE 15, but I have not encountered this problem and so far nobody has reported this problem on this forum.

If you have a spare machine, try installing BE on it and see whether you get the same problem.