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SteinSlemdal's avatar
5 years ago

Backup Exec 16 rev.1142 will not start

Hi, my Backup Exec 16 will not start (has being running flawlessly since installation). Pop's up with "Backup Exec has stopped working". Details.: Event Name - CLR20r3 - no help checking online for a solution.  

Application Error Message in the Windows event log.:

Faulting application name: BackupExec.exe, version: 16.0.1142.0, time stamp: 0x57f0f61d
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19671, time stamp: 0x5e673d0b
Exception code: 0xe0434352
Fault offset: 0x00000000000088dc
Faulting process id: 0x1b84
Faulting application start time: 0x01d63f00937f795a
Faulting application path: C:\Program Files\Veritas\Backup Exec\BackupExec.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d167a3bd-aaf3-11ea-80fb-288023b04a8b
Faulting package full name:
Faulting package-relative application ID:

.NET Runtime error in the Windows event log.:

Application: BackupExec.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.AmbiguousMatchException
at System.RuntimeType.GetMethodImpl(System.String, System.Reflection.BindingFlags, System.Reflection.Binder, System.Reflection.CallingConventions, System.Type[], System.Reflection.ParameterModifier[])
at System.Type.GetMethod(System.String, System.Reflection.BindingFlags)
at BackupExec.ThemeManager..cctor()

Exception Info: System.TypeInitializationException
at BackupExec.ThemeManager.ChangeTheme(System.String, System.String)
at BackupExec.App..ctor()
at BackupExec.App.Main()

Have tried server restart, and checked that all 7 Backup Exec services are running.

Hope there are someone out there that might help me with a soulution to my problem ;-)

Rgds. Stein

4 Replies

    • SteinSlemdal's avatar
      SteinSlemdal
      Level 2

      Hi, and thank you so much for your quick reply to my post!!

      Uninstalling KB4486105 fixed the problem with Backup Exec console crashing - you made my day ;-)

      B.rgds. Stein 

      • PJ_Backup's avatar
        PJ_Backup
        Moderator

        Many thanks for the feedback - glad to hear it worked..!

  • Hello,

    When I uninstall .NET Framework 4.8 and install .NET Framework 4.0, Backup Exec 15 run OK

    But, my server after auto-update will auto install .NET Framework 4.8. My Backup exec 15 cannot run.

    Please introduction me the way.


    Thanks.

     

    LP.