Backup exec management services could not be started

Is the SQL instance used by Backup Exec running ?

Is BE 2014 updated with atleast SP1 ?

Do ensure port 50104 is open for use by the management service.

Lastly, what errors are present in the windows event viewer ?

Hi VJware

BE2014 is updated

BE2014 uses its own SQL instance while other SQL 2008 is used for another purpose

50104 is in listening state

sqlserveragent could not be started as depicted in event viewer

BE2014 is updated

Are you sure BE 2014 is updated as the latest service pack isn't available via LiveUpdate and is to be downloaded manually.

sqlserveragent could not be started as depicted in event viewer

Is the BKUPEXEC instance running and what error do you receive when you try to start the SQLserver agent service ?

Would you pls run SymHelp support tool and attach the results over or log a formal support case ?

can you please guide me where the sql agent is..?? i check the sql consistency through BEutility and it run successfully.

i run the live update previously now i am updating its service pack after downloading also help support tool is running

Open services.msc and check if the appropriate SQL services, particularly SQL(BKUPEXEC) is running or not.

kindly check the attached log file

SQL server (BACKUPEXEC) is started while SQL server agent (BACKUPEXEC) is automatically off.

i r estarted the sql server and backup exec services but still have the same issue

First, pls ensure the BE account has the rights as per - http://www.symantec.com/business/support/index?page=content&id=TECH23689

Secondly, there are events such as the following ~

Date    Log    Event Type    Source    Computer    Description
12/20/2014 2:20:31 PM    Application    Error    Backup Exec Management    xxxxxxxx    Backup Exec Management Service startup in EXCEPTION mode.

Date    Log    Event Type    Source    Computer    Description
12/20/2014 2:20:09 PM    Application    Error    Backup Exec Management    xxxxxxxxx    "An exception occured starting Backup Exec Management Service:

System.ApplicationException: Failed to connect to the database.
   at BackupExec.Management.Components.DataAccess.DataAccessManager.Init(String configFile)
   at BackupExec.Management.Components.Common.ComponentBroker.Init()
   at BackupExec.Management.Server.ServerCommon.Start()

Try these KBs ~

http://www.symantec.com/business/support/index?page=content&id=TECH188675

http://www.symantec.com/business/support/index?page=content&id=TECH195492

http://www.symantec.com/business/support/index?page=content&id=TECH179970

If these KBs do not help, enable the SQL server agent using this article - http://support.microsoft.com/kb/955763

Hi VJaware

i got this error during starting SQl server agent. Is this issue is due to other SQL 2008 which is also working...??
and i want to remind you that I already make backups with this as it was working fine but it error occur after maintenance shutdown of server.

hardware maintance was regarding changing of Motherboard but after it i also re install  multiple times Backup exec but issue still same