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Symanticus's avatar
Symanticus
Level 6
14 years ago

Backup Exec 2010 R2 crash ?

Hi Everyone,

Has anyone here ever crash their Backup Exec 2010 R2 media server 64bit while scheduling the backup job ?

mine just crashed and i lost all of the settings, here's what I can get from the displayed popo up messagebox:

 

  External component has thrown an exception.
 
  at BackupExec.UI.BEDlgs.ShowDialogWithAdamm(Int32 dialogId)
   at BackupExec.UIFramework.CommandManager.a(Object A_0, EventArgs A_1)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at BackupExec.UI.MainForm.a(String[] A_0)
   at BackupExec.UI.MainForm.b(String[] A_0)
 
any explanation and suggestion would be greatly appreciated.
 
Thanks.
2010
Backup and Recovery
Backup Exec
Backup Exec (media server only)
Error messages
SQL
Troubleshooting
Windows
  • RahulG's avatar
    RahulG
    14 years ago

    1. Go to a Command Prompt on the media server (Start-->Run-->cmd).
    2. Change the path to C:\Program Files\Symantec\Backup Exec. Type in the following and then press enter:
    regsvr32 pvcalendar.ocx
    Note: A popup message should be returned indicating the file was registered successfully.
    3. Restart the Backup Exec Services. The backups should now <schedule> without any issues using the "Edit <Schedule> Details" Option

     

    Also added backup exec service account in to log on as batch in group polcy management.

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  • RahulG's avatar
    RahulG
    Level 6
    14 years ago

    1. Go to a Command Prompt on the media server (Start-->Run-->cmd).
    2. Change the path to C:\Program Files\Symantec\Backup Exec. Type in the following and then press enter:
    regsvr32 pvcalendar.ocx
    Note: A popup message should be returned indicating the file was registered successfully.
    3. Restart the Backup Exec Services. The backups should now <schedule> without any issues using the "Edit <Schedule> Details" Option

     

    Also added backup exec service account in to log on as batch in group polcy management.

  • RahulG's avatar
    RahulG
    Level 6
    14 years ago
    In case the issue still persists, run repair of Backup Exec and reboot the server per the following steps:
     
    1. Open Control Panel, click Add or Remove Programs.
     
    2. Highlight Symantec Backup Exec for Windows Server and select Change.
     
    3. On installation wizard, click Next, Select Repair, click Next and then click Install.
     
    4. Once the repair is done, reboot the server.
  • Symanticus's avatar
    Symanticus
    Level 6
    14 years ago

    yes it is now working fine Rahul !

    thakns for the suggestion to registering the OCX as well as the service restart.