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GrzegorzNw's avatar
GrzegorzNw
Level 3
10 years ago

Backup Exec 2010 R3 - Job stop and do nothing.

Hello

We are using Backup Exec 2010 R3 to backup Microsoft Exchange 2007.

When job makes snapshot processing:

1. First Storage Group - is ok

2. Second Storage Group - is ok

3.   SOURCE: exchange server\D:    (backup of drive D:)

      DESTINATION: Media created 2015-02-19 .....

      CURRENT DIRECTORY:    \MessageTracking

      CURRENT FILE: MSGTRKM20150219-1.LOG      ( this is a Exchange Message Tracking Log )

 

Job stops and do nothing. It's waiting and waiting on this file. I must cancel job because it will be waiting for infinity.

What can i do whith this ? 

Agent for Microsoft Exchange Server
Backup and Recovery
Backup Exec
Windows Server (2003-2008)

14 Replies

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  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Pls do ensure Advanced Open File option isn't enabled for the Exchange backup job.

  • GrzegorzNw's avatar
    GrzegorzNw
    Level 3
    10 years ago

    Hello

    Advanced Open File option is disabled.

     

    Advanced Open File

    Use Advanced Open File Option: No
     
    Microsoft Exchange
    Exchange Server backup method: Full - Database & Logs (flush committed logs)
    Mailbox backup method: Full - Back up messages - Reset archive bit
  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Try creating a new backup which has only the D:\ as backup selections and keep AOFO on. If running any AV, set it to exclude from scanning the BE processes. Does this backup complete successfully ?

    Secondly, do NOT enable Mailbox backup method. This is not recommended and instead enable GRT.

  • GrzegorzNw's avatar
    GrzegorzNw
    Level 3
    10 years ago

    GRT is enabled.

    Preform consistency check - enabled

    Continue with backup if consistency fail - enabled

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Have you ran a backup job of just the D:\ with AOFO on as suggested earlier ?

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Does the native Windows backup of the D:\ volume complete successfully ?
     

  • GrzegorzNw's avatar
    GrzegorzNw
    Level 3
    10 years ago

    I tried to enable AOFO for all job - nothing change, backup stop and waiting for infinity.

    Only for D:  - I will try later.

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Ok, so Windows backup completes successfully.

    Create a new backup job from Backup Exec with AOFO on and only for D:\ volume. Does this complete successfully now ?

  • GrzegorzNw's avatar
    GrzegorzNw
    Level 3
    10 years ago

    I have created new backup job only for D:\ volume without AOFO.

    It also did without any problems.