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mzukowski's avatar
mzukowski
Level 2
8 years ago

Backup Exec 2010 R3 stuck on verify

Hi,

I'm using HP tape drive (LTO4).

The job gets stuck on verify part (somewhere between 20-40% of the progress). 

After cancelling the job, Byte Count immediately forwards to the value that is 100% of completion.

Looking at Job History, every single Backup and Verify operation has status Completed, without any errors or exceptions.

Backup is set for 3 servers (2 remote agents), all of them are Windows Server 2008 R2.

What can cause this problem, how can I solve it? I've tried the LiveUpdate (BE was updated, but it didn't solve the problem), deleting tape drive, restarting Remote Agent services.

 

2008) Not Applicable
2010
Backing Up
Backup Exec
BE
tape

7 Replies

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  • CraigV's avatar
    CraigV
    Moderator
    8 years ago
    If this is a stand-alone drive and the tape has ejected, then the Verify portion will not continue until the tape has been put back...so check that. THanks!
    • mzukowski's avatar
      mzukowski
      Level 2
      8 years ago

      The tape isn't ejected until the job's finished or until I cancel the job manually. When it gets stuck the tape is still in the drive, and the "Ready" LED on the drive is blinking, meaning that the drive is still active.

      • pkh's avatar
        pkh
        Moderator
        8 years ago

        It is possible that the tape is bad. Try another tape, preferably a new one