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LM78's avatar
LM78
Level 3
11 years ago

Backup Exec 2012 SP3 Lotus Domino Agent Backup/Restore Problem

Good afternoon,

yesterday we discover a problem with Lotus Domino Agent. We have Backup Exec 2012 SP3 version. Backup Exec Agent for domino show all directories checked for backup, but when we try to restore some items, it show only a little part of Lotus Domino Directory Data

Could someone help me about this case? If this is true is a BIG problem,becuase log file send a Successfully message, but backup could not to contain alla data!!!!

 

2012
Agent for Lotus Domino
Backup and Recovery
Backup Exec
Windows Server (2003-2008)

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  • LM78's avatar
    LM78
    Level 3
    11 years ago

    Support had solved the problem without to do a complete fixup of Lotus Domino Storage. For solve it, is necessary to modify a registry key, into the Lotus Domino Server and into Backup Exec Media server,that permit the refresh of Agent Domino Data scan

    This solve the problem,and new backup can to work correctly

    The BIG problem is for the past,because this not solve the problem if you have a partial restore snapshot of Lotus Domino Database folder. This is A VERY BIG BUG. Now we're finding with Symantec Support the real motivation of this,because we have find the same problem on 2 Lotus Domino server of our infrastructure

  • pkh's avatar
    pkh
    Moderator
    11 years ago
    Can you post the document which contains the registry fix? If there is no document, post the registry fix
  • NightMare07's avatar
    NightMare07
    Level 3
    11 years ago

     

    Please see the link below from syamntec support... I dont try this beacause it will ignore the corrupt nsf file just backup the NOTES...for me is not the solution symantec must find a ways to solve this issu...

    In order to ignore such databases in the backup, there a few registry changes which have to be made on the Domino Server.

     

    Please refer to the following articles for the Registry keys :

     

    Article 1 : http://www.symantec.com/business/support/index?page=content&id=TECH76031

    Article 2 : http://www.symantec.com/business/support/index?page=content&id=TECH58676