Forum Discussion

Kumin_Chung's avatar
Kumin_Chung
Level 2
19 years ago

Backup Exec Device & Media Service cannot be started.

The service cannot be started with the error message
"Error 1065: The database specified does not exist"

so I tried fix this problem with "Veritas Technical Service" but not helped.


I tried to use MDAC2.8 RTM and run cc.exe (component checker)
There is one mismatch file "SQLSRV32.DLL" but I don't know how to fix it and cannot sure that is concerned with the problem.

also I tried to recover the Database with BEUtility but Backup Exec Device & Media Service is not running currently so I won't be helped.


If you have any advice for this. I wil appreciate it.

Thank you.
10.x and Earlier
Backup and Recovery
Backup Exec

3 Replies

Sort By
  • Ajit_Kulkarni's avatar
    Ajit_Kulkarni
    Level 6
    19 years ago
    Hello,

    Please try reparing database of Backup Exec and check the results:

    How to run a Backup Exec database repair when the original Backup Exec database is found to be inconsistent
    http://support.veritas.com/docs/265180

    Hope this helps you.

    Regards

    NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.
  • Kumin_Chung's avatar
    Kumin_Chung
    Level 2
    19 years ago
    I already tried to repair the data base but could't.
    The Message is

    SERVER :, Service:BackupExecDeviceMediaService stopped successfully or was not running.
    :
    Performing repair for BEDB database
    Error: The data repair operation failed.
    Starting Services
    Starting services for server: SERVER
    Server:SERVER, Service:BackupExecDeviceMediaService failed to start.
    Starting services for server SERVER completed with errors.
    Database repair for server SERVER ended with errors.


    also I follows everything in
    http://seer.support.veritas.com/docs/266247.htm
    but not help!!

    PLEASE HELP!!!! :>
  • Deepali_Badave's avatar
    Deepali_Badave
    Level 6
    19 years ago
    Hello,

    Perform the recover database.

    How to create a new SQL database in Backup Exec 9.x and 10.0 when the original database is corrupt and cannot be repaired
    http://support.veritas.com/docs/254014

    Note: All media sets, backup-to-disk folders, and other settings will have to be created or configured again.

    Since the SQL database is new, Backup Exec logon accounts will have to be recreated.


    NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.