Backup Exec Update Problems
I was going to contact Symantec directly for support via MySupport.Symantec.com except I can not get any Technical Contact Id or Support Number out of the licensing site to do it. So here goes....
I have resolved this.
What did not work:
- Updating to live update 3.5 (uninstalled previous and installed this)
- UAC was already off, right click and run as administrator didn't help
- Removing the files as stated by AmolZeroCool
What did work!
- Downloading service pack 3 for 12.5 manually and installing it.
- Then run LiveUpdate, it installs the updates it was trying to do before with no issues
Why couldn't BackupExec get SP3 its self or state it was needed?
Thanks,
Michelle
