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vsuryana's avatar
vsuryana
Level 3
12 years ago

BackUp Exec with NetApp E-series Storage Array

Hi, I have a Windows 2k8 R2 server on which BackUp Exec is installed and the server is connected to a NetApp E-series 2600 storage array through SAS. BUE is not recognizing the storage array and I would like to perform a backup of some volumes on the storage array to other volumes on the array. I got a warning message that tells "BUE did not detect an installed H/W provider that is required for this option. Install the vendor supplied virtual disk service H/W provider to each of the storage arrays that you want to use with the BUE". I wanted to know if my storage is supported by BUE and if so, what are the workarounds to get around this issue.

Thanks,

Vidya Suryanarayana

 

2012
Backup and Recovery
Backup Exec
Backup Exec Infrastructure Manager
SAN Shared Storage Option
Storage Provision Option
Windows Server (2003-2008)

3 Replies

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  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    ...this is done by creating a B2D on the array. Then create a backup job that backs up to that B2D as a target.

    Thanks!

  • vsuryana's avatar
    vsuryana
    Level 3
    12 years ago

    Hi CraigV, thank you. I could not find my storage array on the HCL. But then, I came to know that I can convert the raw LUN to a file and then use BUE. I did that and BUE could see the LUN. My other question is, is there a way I can specify what drive I need to backup and what drive is my target for the backup?

     

    Thanks,

    Vidya Suryanarayana

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi Vidya,

     

    Check the BE 2012 HCL on the link below. If the array is listed, it is supported.

    http://www.symantec.com/business/support/index?page=content&id=TECH175582

    Thanks!

    EDIT: How are the volumes presented that you want to back up? Have you presented a volume to the media server to in order to create a B2D folder on it? Can this be seen in Windows and is the disk to be backed up too formatted?