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stian_jossang's avatar
stian_jossang
Level 2
14 years ago

Backup job failes with error code E0001212

I'm having a problem with a backup job that failes with error E0001212:

Job ended: 5. juli 2011 at 00:05:57
Completed status: Failed
Final error: 0xe0001212 - The volume that is used for the staging location must be a writable NTFS volume that is local to the Backup Exec server. Also, the volume must not be shared through Distributed File System. See the job log for more details.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-4626 (http://ced.symantec.com/entt?product=BE&version=13.0.5204&module=eng-systemstate-backup&error=V-79-57344-4626&language=EN&build=Retail)
 

Backup- \\FOL-MAIL\Microsoft Information Store\Public Folder Database 0778007471
V-79-57344-4626 - The volume that is used for the staging location must be a writable NTFS volume that is local to the Backup Exec server. Also, the volume must not be shared through Distributed File System. See the job log for more details.
 

The link to V-79-57344-4626 is dead. A quick Google search for "Backup Exec E0001212", returns zero hits! The location of the temporary staging area is on a disc with plenty of space (300+ GB of free space - the mail database is approx. 60GB). Backup Exec is installed on a 2008 Server, Exchange 2010 is installed on a 2008 R2-server.

Anyone seen this error before - and maybe a solution?

2010
Agent for Microsoft Exchange Server
Backing Up
Backup and Recovery
Backup Exec
Email Archiving Option
Error messages
Remote Agent for Windows Servers
Troubleshooting

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  • robin_johnson1's avatar
    robin_johnson1
    Level 2
    13 years ago

    Hi, I am having the same issue with a backup to tape job specifically for an exchange server. The error number is the same as above (V-79-57344-4626) and the description is "The volume that is used for the staging location must be a writable NTFS volume that is local to the Backup Exec server. Also, the volume must not be shared through Distributed File System. See the job log for more details."

    This error is only occurring for the two information stores on the server, which are both stored on an NTFS volume along with other files that are backed up without an issue.

    I have checked the installed hotfixes, and 164659 is installed.

    Is there any further advice that can be provided for this error?

  • yusufusmani's avatar
    yusufusmani
    Level 4
    13 years ago

    just go through the link below. let me know if it helps.

    http://www.symantec.com/business/support/index?page=content&id=TECH125216

    also post your BE version, OS Version etc..

  • robin_johnson1's avatar
    robin_johnson1
    Level 2
    13 years ago

    Hi,

    I reviewed this link you posted (also posted earlier in this thread by newsolutionBE). It is not really helpfull as both the volumes on my backup server are NTFS.

    The BE version is 13.0 Rev 5204 (64 bit).

    The OS is Windows Server 2008 Standard SP2

  • yusufusmani's avatar
    yusufusmani
    Level 4
    13 years ago

    I think its time to upgrade, BE 2010 R3 is the latest one, and will work with your existing license.

    don't forget to do live updates for hotfixs and update the remote agents after upgrade of media server.

    this is definitely gona solve this issue.

  • yusufusmani's avatar
    yusufusmani
    Level 4
    13 years ago

    forgot to mention...

    Before proceeding with the upgrade stop SQL server BKUPEXEC service and make a copy of the

    DATA and CATALOGS folder.

  • VJware's avatar
    VJware
    Level 6
    13 years ago

    Under Tools - Options - Backup, check the temp staging location...

    Was this location changed after the job creation ? If yes, try -recreating the job as global changes do not affect existing jobs

  • Striker_303's avatar
    Striker_303
    Level 6
    13 years ago

    Also exclude that location from Antivirus SCn \\try disableing AV fors some time.

    Create a new folder, add BE service account to security folder with full rights

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    Hi,

     

    You need to check the revision of the BE version before telling a user to upgrade to a version they're already running!

     

    Thanks!

  • robin_johnson1's avatar
    robin_johnson1
    Level 2
    13 years ago

    Hi VJware, thanks for the reply. The location is set to C:\TEMP and has been the same from the beginning as far as I am aware.

     

    Striker 303 - the location is excluded from AV scans. Could you be a little more specific with your recommendation for the service account?

    Thanks.

     

    Robin.