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RIDHO07's avatar
RIDHO07
Level 4
10 years ago

backup storage read/write and hardware error occurred

Hi All, 

i have some problem with Symantec backup exec 2012 installed in windows server 2012 and backing up virtual machines.

sometimes backup running full or incremental the results succes with exception. but today backup failed with error :

Backup- \\[Server_backup]\C:

Storage device "Deduplication Storage:4" reported an error on a request to read data from media.

Error reported:

No more data is on the tape.

V-79-57344-34029 - A hardware error occurred.

Storage device "Deduplication Storage:4" reported an error on a request to write data to media.

Error reported:

0x17
V-79-57344-34028 - A backup storage read/write error has occurred.

If the storage is tape based, this is usually caused by dirty read/write heads in the tape drive.  Clean the tape drive, and then try the job again.  If the problem persists, try a different tape.  You may also need to check for problems with cables, termination, or other hardware issues.

If the storage is disk based, check that the storage subsystem is functioning properly.  Review any system logs or vendor specific logs associated with the storage to help determine the source of the problem.  You may also want to check any vendor specific documentation for troubleshooting recommendations.

 

please help me, 

thank you for kind attention and support. 

regards, 

ridho

  • i have some problem with Symantec backup exec 2012 installed in windows server 2012

    BE 2012 doesn't support Win 2012 as a media server OS.

  • ...you might just be lucky that it works intermittently. But if you're having issues then you need to move onto BE 2014 which does support Windows Server 2012 as a media server.

    Thanks!