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Cruachan's avatar
Cruachan
Level 3
15 years ago

BE 2010 with Dell RD1000, cartridges not being ejected

Installed a couple of 2008 x64 Servers last week (not R2) and also installed BE2010 with these Dell devices.  The backups are running OK, but the cartridge won't eject, it muist be done manually.  I'v...
  • Cruachan's avatar
    15 years ago
    Well, I spoke to Symantec and they said it is correct that Media Remove alerts cannot be auto-responded to, but setting the alert to automatically clear should resolve the issue.  Which it has.  I don't really understand it, but it's working now.

    Thanks for your help.