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RawadBM's avatar
RawadBM
Level 3
9 years ago

BE Backup White Space

Hi 

I'm Using Backup Exec 2015. I have virtual environment consisted of 10 linux servers hosted on ESXi 6.0.0 All Servers are Linux Based OS. All of the server are backed up in one job.

The full backup size was around 650 GB and everything was fine. 

The problem:

two weeks ago, there were power failure on the UPS and the servers shutdown unexpectedly. The BE was running differential job at the time. When I started the servers and made sure that all BE agents are running, the differential job went ok ( in term of size ) but the full backup now is 1.9 TB ( total size of all disks ).

In addition the following exception begin to appear on all servers ( On full and Differential ):

V-79-40960-38531 - During Granular Recovery Technology (GRT) operations, the necessary boot configuration files could not be loaded. 
Backups that were enabled for GRT may not be available for restore.

I installed BE Feature pack 3 and I tried all solutions suggested on this community like shutdown and restart the servers, backup servers while they are shutdown, uninstall BE agent and reinstall it, delete the job and recreate it, delete the server from BE and add it.... Still the same problem ( 1.9 TB instead of 650 GB ) on full backup. This issue consumes time and space.

 

Any Help Is Appriciated

15
Backup and Recovery
Backup Exec
Linux
  • Colin_Weaver's avatar
    Colin_Weaver
    9 years ago

    You may need to reset CBT within each VM

     

    http://www.veritas.com/docs/000086460

     

     

11 Replies

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  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    Check out the TN below...you might have some additional troubleshooting steps to follow:

    https://www.veritas.com/support/en_US/article.TECH217008

    Thanks!

  • pkh's avatar
    pkh
    Moderator
    9 years ago

    You should disable GRT for your backups.  GRT backups are not supported for Linux servers.

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    9 years ago

    You may need to reset CBT within each VM

     

    http://www.veritas.com/docs/000086460

     

     

  • RawadBM's avatar
    RawadBM
    Level 3
    9 years ago

    Resetting the CBT within each VM solved the backup space. However, the warning issue has not been solved yet and I used the instructions in the following article: https://www.veritas.com/support/en_US/article.TECH21700

     

     Any Ideas??????

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    Are the GRT options disabled for these Linux servers ?

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    GRT options are not supported for non-Windows systems. This may be the cause of the exception message. Disable it and retry the backup.

  • pkh's avatar
    pkh
    Moderator
    9 years ago
    I have earlier told you that GRT is not supported for Linux servers and you should disable GRT in your job
  • RawadBM's avatar
    RawadBM
    Level 3
    9 years ago

    But, before the the UPS incident, there were no warnings. Im using Oracle Enterprise Linux 7.1 

    Moreover, my web server (ubuntu 15 ) with enabled GRT has no such warning.

    Is there certain types of Linux based OS where GRT works properly. Is there any tool or upgrade should be installed in order to enable GRT on OEL (Oracle Enterprise Linux ) ??????

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    Is there certain types of Linux based OS where GRT works properly.

    GRT options do not work for non-Windows systems. For non-Windows systems, its a restore of the complete VM only. If you want file-folder level restores as well, then the Linux VMs have to backed up (as physical) separately using the Remote Agent for Linux.