Forum Discussion

fginacio's avatar
fginacio
Level 4
13 years ago

BE_ST Tool, VxGather and tracer.exe viewer

 

Hi team,
 
 
 
I´m working providing Symantec Support for Backup Exec with a Partner Hardware Manufacturing and some times I need to use the follow troubleshooting tools as a bellow:
 
 
 
Be_ST (Backup Exec Support Tool)
 
VxGather
 
Tracer.exe
 
Log Debug (From Register entries)
 
SGMON (Live Debug)
 
I´d like to know if there are any tool that help to viewer these logs. I usually have difficult to interpreter the because these logs aren´t easy.
 
 
 
Thank in advance for any help.
 
Fginacio
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  • VJware's avatar
    VJware
    Level 6
    13 years ago

    to view a report created by Be_ST (Backup Exec Support Tool), the same tool can help you read this report...choose open a report option...

    other logs can be opened using a regular text editor...you could also use SMS trace to highlight the errors in red...

     

  • fginacio's avatar
    fginacio
    Level 4
    13 years ago

    @Thomas,

    tks for you suggestion, but I thing that some partner can help us about this doubt.

     

    @VJware,

     

    I´ll check the SMS Trace. Tks for your suggestion.

     

    But are there an internal tool for understanding these log files?

     

    Suggestions?

    fginacio