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Borealis's avatar
Borealis
Level 4
10 years ago

Cannot add HP tape library in BE storages

Hello, BE 2014SP2 in Windows 2012R2 Server (VM) with library expansion option and current maintenance I'm trying to setup HP MSL4048 tape library. The HCL prooves the validity of the specified ...
  • CraigV's avatar
    10 years ago

    ...you're using a VM for the media server and that's why. Symantec don't support BE on a VM accessing physical devices like tape.

    http://www.symantec.com/business/support/index?page=content&id=TECH130609

    Your issue lies with getting the tape library detected in the VM itself first, so check Device Manager...BE will see what Windows sees.

    That said, newer versions of VMware have stopped SCSI passthrough. Best bet is to get a physical machine and run BE on this as you will end up beingn supported.

    Thanks!