Forum Discussion

pfernando's avatar
pfernando
Level 3
11 years ago

Cannot view backup sets on restore wizard

Hello, Im trying to restore from an old backup tape(LTO5). After tape inventory and catalog, files are being shown at backup sets. The problem is when restoring. On restore wizard, I cannot view th...
2012
Backup and Recovery
Backup Exec
Restore
Troubleshooting
Windows Server (2003-2008)
  • pfernando's avatar
    pfernando
    11 years ago

    Sir Regarding this issue, I have escalate the issue to sym support. 

    They found out that the server name at the tape is different from the server name at backup exec.

    At the tape, server name is configured thru host IP. At BEWS, server name is configured thru host name.

    We have configured (re-installation)BEWS to use host name instead of IP address(previous set-up). That is why there is a conflict when restoring from hostname, and that is also why IP address of server keeps showing up everytime we catalog the tape.

    We found that server was backed up using the IP address instead of the hostname, hence we used the IP address to restore the files and restored them sucessfully.

     

    FYI

    Thanks.

pfernando's avatar
pfernando
Level 3
11 years ago

Yes VJware. There's no problem with the date filters. Have tried setting different dates with the filter. All it shows is the latest backup that is on the disk. I have tried duplicating the data to disk then restore the file. File is duplicated to disk but once restoration, the file is still a .bfk file.  The left selection where you choose the data to be backed up? It can be highlighted but no file will show. Thank you for replying.