Forum Discussion

Atur_S_'s avatar
Atur_S_
Level 3
11 years ago

Cant restore from dedupe: Final Error: 0xe0008105

One of our sattelite offices storage went down and we are trying to restore from backup.  We are using deduplication and storing the data onto a NAS device.  I have an open case with Symantec and hav...
2012
Backup and Recovery
Backup Exec
Restore
Windows Server (2003-2008)
  • Atur_S_'s avatar
    Atur_S_
    11 years ago

    Yeah I don't understand that either.  We've had this configuration for a long time.  It works and support has never had an issue with our configuration.  

    After spending much time with support we found an issue with the System Logon account.  They guided me into replacing it with an active admin account.  We also ran Inventory and Catalog on the storage.  This took a long time for our 4tb data storage.  About 15hrs.  But in the end I was able to start recovering our data.  If I were to setup our data storage again I would try to seperate our data into 2-3 storage devices.  This will lessen recovery times when something bad happens with the storage.  Hopefully this will be our last issue with Symantec.  We're moving on to another product.  

Atur_S_'s avatar
Atur_S_
Level 3
11 years ago

Yeah I don't understand that either.  We've had this configuration for a long time.  It works and support has never had an issue with our configuration.  

After spending much time with support we found an issue with the System Logon account.  They guided me into replacing it with an active admin account.  We also ran Inventory and Catalog on the storage.  This took a long time for our 4tb data storage.  About 15hrs.  But in the end I was able to start recovering our data.  If I were to setup our data storage again I would try to seperate our data into 2-3 storage devices.  This will lessen recovery times when something bad happens with the storage.  Hopefully this will be our last issue with Symantec.  We're moving on to another product.