Forum Discussion

Kimlynusa's avatar
Kimlynusa
Level 3
13 years ago

End Marker Unreadable etc...

Hi, any help greatly appreciated Backup jobs started failing and marking tapes Infinte-Don't Allow Overwrite, unappendable (End Marker Unreadable). I have created a simple backup job and it runs su...
12.x and Earlier
Backup and Recovery
Backup Exec
Error messages
Troubleshooting
  • pkh's avatar
    pkh
    13 years ago

    Read my article below on how to interpret and handle your tape errors.

    https://www-secure.symantec.com/connect/articles/tape-statistics-explained

    I think you should get your tape drive replaced.

     

    BTW, this is a user-supported forum and as such there is no commitment to respond in a given time frame.  If your problem is urgent, I would suggest that you open a support case with Symantec.

Ken_Putnam's avatar
Ken_Putnam
Level 6
13 years ago

This can be caused if a media server loses connection to a Remote Agent during a Remote Backup.  It can also happen if the BackupExec services die during a job.

 

"put the tapes back in, retired the media, deleted them and inventoried them. I tried to catalog them and the catalog job fails."

Yeah, once you get the quoted error on a tape volume, there isn't mch you can do to recover anthing that was on it when the error occurs.  You need to relabel and use as a scratch volume