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chaivc's avatar
chaivc
Level 3
14 years ago

Erase tape failed

Dear all,

I'm using a Hp autoloader 1/8 ultrium 448, I 'm using backup exec version 10,

I have problem with erasing tape for my backup job, I got this error "The request could not be performed because of an I/O device error. when I check the event viewer the event ID is 34113.

Any one can help?

  • Hi ,

    Yes it would be in place upgrade so you will not loose any of your existing job

     

    So please upgrade it to BE 10d 5629 & then sp5

     

    Please mark this as solved if this resolves the issue

     

    Thank You