Error: e0008214 - Library error - source location is empty

Question

I get an error "e0008214 - Library error - source location is empty" running inventory job or backups.

Tried also to clean device and mount/dismount tapes, but the result is the same.

Any idea or suggestions ?

Product: Symantec Backup Exec 11d

mb773 · Accepted Answer

Not sure about a software problem, check your hardware (Library and tape driver).

amolb · Answer

Refer to the below links

http://support.veritas.com/docs/192107

http://support.veritas.com/docs/327396

amolb · Answer

Any update on the issue ?

rohan_islam · Answer

This error may occur if the library is wrongly configured.

Kindly check your library configuration.

http://seer.entsupport.symantec.com/docs/327396.htm

riva11 · Answer

There was a fault in tape library, changed the hardware and probled solved.

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