Forum Discussion

gself's avatar
gself
Level 2
10 years ago

error running setup

I get Symantec is inconpatible with this version of windows whe trying to install remote.   OS Name    Microsoft Windows Server 2008 R2 Enterprise Version    6.1.7601 Service Pack 1 Build 76...
  • pkh's avatar
    10 years ago
    BE 12.5 does not support Server 2008 R2 as a media server. You need at least BE 2010 to support Server 2008 R2.
  • AmolB's avatar
    10 years ago

    Have you installed the latest service pack of Backup Exec 12.5?

    AFAIK initial release of BE12.5 did not support Win 2008 R2.

    Later in a hotfix\service pack remote agent support was added for Win 2008 R2 and Win 7.

    EDIT: BE12.5 SP3 and above supports Win 2008 R2 (only Remote Agent support)

  • AmolB's avatar
    10 years ago

    As per SCL only Win 2008 R2 base release is supported by BE12.5.

     You are getting incompatible message as you have installed SP1 for Win 2008 R2.

    Refer to BE12.5 SCL http://www.symantec.com/docs/TECH62301