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fuadulmuhmin's avatar
fuadulmuhmin
Level 2
10 years ago

Exchange Database Backup

I have one issue with our exchnage server backu p with symantec back up exec 2010 R3, i have the error as below;

 

 

 

V-79-57344-913 - Backup Exec attempted to back up an Exchange database according to the job settings. The database was not found, however. Update the selection list and run the job again.

 

recenty i have change my domain admin password and updateed in the backup exec services, please give me a solution if someone knows that. appreciate your support.

 

Regards

Fuad

2010
Backing Up
Backup and Recovery
Backup Exec
Error messages
Windows Server (2003-2008)
  • lmosla's avatar
    lmosla
    10 years ago

    Hi Faud,

     make sure the media server is fully updated through running and applying all the Live Updates available 
    also if this error still occurs try the solutions listed here:
    http://www.symantec.com/docs/TECH140090 

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  • lmosla's avatar
    lmosla
    Level 6
    10 years ago

    Hi Faud,

     make sure the media server is fully updated through running and applying all the Live Updates available 
    also if this error still occurs try the solutions listed here:
    http://www.symantec.com/docs/TECH140090 

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    You mentioned that you updated the new password in the BE services. Did you update in the system logon account as well ?

    Also, try recreating the selection list / backup job.

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    10 years ago

    Also edit the selections in the job and then instead of using the tree view, use the extra tab that shows you the text view (might be called Details)  - this might list the specific Exchange resources that the job has configured you might find that one is listed there that is not visible in the tree view of the selection list and either no longer exists or is dismounted/offline. If you find something like this, then correct your selection list.

  • fuadulmuhmin's avatar
    fuadulmuhmin
    Level 2
    10 years ago

    HI all,

     

    thanks for the replies , i found the issue, the account we used for the backup exec was hidden in the global address list, after i enabled that account in GAL backup finished successfully,

    But i have another issue also while i run the Symantec Help tool in my backup exec server i got one error saying that;

    "the first 5 characters of user administrator are not unique in the active dirctory"

    could you please help in this issue?

  • lmosla's avatar
    lmosla
    Level 6
    10 years ago

    Backup Exec requires the Backup Exec mailbox name used has a unique name within the organization.

    Use this How To for steps to check that the mailbox name is unique. http://www.symantec.com/docs/TECH24691