Exchange Information Store not visible due to missing permissions
Hello,
I have a little problem with setting up a backup job for Microsoft Exchange 2010. The whole system is set up as follows:
- Backup Exec Server 2012 on Windows Server 2008 R2
- Exchange 2010 Management Console is installed in exactly the same version as is on the SBS2011 (I'm able to access the Exchange Server through the management console installed on the Backup Exec Server)
- Microsoft Exchange 2010 on Microsoft Windows Small Business Server 2011, Agent for Windows is installed
- User domain\bexec was created in the AD and is member of the groups Domain Administrators and Exchange Organization Administrators, this user has also local Administrator privileges on all machines that need to be backed up
- User domain\bexec has a mailbox which is visible in the global address list
- The username domain\bexec is unique within the first five characters
However, somehow I am not able to backup the Exchange Server, the information store is not available for selection when I set up the backup job, just the HDDs and System State. When I run the Symantec Help Tool I get the following errors:
Does anybody know, if I'm missing something?
Thank you very much in advance
Best regards
Markus
Hello Xylo,
Are you sure?? AS per the screenshot it seems that License for Agent for Applications & Databases is not installed.... (first line red mark)
Regards,
-Sush...
- Your screenshot shows that you have installed the Agent for Applications and Databases license, but you have not selected the option. You need to go to Install Licences and Options follow the dialogs and check the Agent for Applications and Databases option