Forum Discussion

casit's avatar
casit
Level 3
10 years ago

Exchange Server explorer.exe memory leak starts during BE job

Hi all, This is my first time posting here, so thanks in advance.   Our environment: BackExec 2010 running in Server 2003 (x86), Dell PE2900 III Exchange 2007 running in SBS2008 (x64),...
  • pkh's avatar
    10 years ago

    1) If you are not already on BE 2010 R3 SP4, I would suggest that you upgrade to BE 2010 R3 which is the latest version. Your existing licence keys will work.  You can download BE 2010 R3 from either the fileconnect site or

    http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso

    After your upgrade, do not forget to run LiveUpdate a couple of time to update it to SP4 and the latest hotfixes.

    After you have upgraded to R3 SP4, push out the remote agent again.

    2) If you are already on BE 2010 R3 SP4, I would suggest that you push out the remote agent again and recreate your job.  You should also turn off AOFO.

    3) If there is any anti-virus software on either the Exchange or media server, turn it off.