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yarg's avatar
yarg
Level 4
10 years ago

Decommissioning Exchange servers

Hi all,

I'm trying to follow this technote: http://www.symantec.com/business/support/index?page=content&id=TECH50256
The problem is that I'm failing already at step 1!

When I run this query in SQL:
USE EnterpriseVaultDirectory
SELECT *
FROM ExchangeMailboxEntry EME
INNER JOIN ExchangeMailboxStore EMS ON EME.MbxStoreIdentity = EMS.MbxStoreIdentity
INNER JOIN ExchangeServerEntry ESE ON ESE.ExchangeServerIdentity = EMS.ExchangeServerIdentity
WHERE ESE.ExchangeServerIdentity = 'ResultFromPrevious'

I get over 200 results.  However, those mailboxes no longer even exist; these users have left our organisation a long time ago, their mailboxes were deleted, but it seems like that was never synchronised with EV.  Can anyone suggest please how to clean that up?  I'm trying to remove 2 Exchange servers which have no more mailboxes and no mailbox DBs on them.  However EV, at least at a SQL level, still believes that there are archive-enabled mailboxes on the servers.

Any help much appreciated....
Thanks,
G

 

Enterprise Vault
Information Governance
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Windows Server (2003-2008)
  • TonySterling's avatar
    TonySterling
    10 years ago

    I think you best bet is to remove those entries from the ExchangeMailboxEntry table.

  • TonySterling's avatar
    TonySterling
    10 years ago

    Yep, that will work.  To stop the 41141's just delete the provisioning groups

  • AndrewB's avatar
    AndrewB
    10 years ago

    yes that would be ok. those two operations are not related.

11 Replies

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  • yarg's avatar
    yarg
    Level 4
    10 years ago

    For some of them the archives still exist, for some not....

  • TonySterling's avatar
    TonySterling
    Moderator
    10 years ago

    I think you best bet is to remove those entries from the ExchangeMailboxEntry table.

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    are you able to run a mailbox sync and provisioning against that exchange server?

  • yarg's avatar
    yarg
    Level 4
    10 years ago

    When we run a provisioning task we get a large number of event 41141 warning events.  As a bit of background, we no longer archive any mailboxes; all archives are there purely for historical purposes.  Newly created mailboxes are not being enabled for archiving.

    So it's ok for us to just manually remove all those entries directly from the ExchangeMailboxEntry table?

  • TonySterling's avatar
    TonySterling
    Moderator
    10 years ago

    Yep, that will work.  To stop the 41141's just delete the provisioning groups

  • yarg's avatar
    yarg
    Level 4
    10 years ago

    So because we are not archiving any mailboxes any more, we can remove the provisioning groups?

    That won't impact on the users who have archives being able to access their archives?

  • yarg's avatar
    yarg
    Level 4
    10 years ago

    We are also deleting a number of archives for users who have left, so they are marked for deletion and running the SQL query I can see that the number of items remaining for deletion are about 1.9 million and are coming down all the time, albeit slowly.  Can I remove the provisioning task while all that is going on?

    Thanks!

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    yes that would be ok. those two operations are not related.