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noerdar's avatar
noerdar
Level 0
5 years ago

Failed Final error: 0xe0000388 - Exchange 2016

I am having trouble making restores of single items from a mailbox or a full restore. I get the error 

I have tried to follow all the guides regarding permissions. Are there something im Missing. Im running Exchange 2016 in a DAG setup?

Job ended: 4. december 2019 at 23:01:22
Completed status: Failed
Final error: 0xe0000388 - Cannot log on to EWS with the specified credentials. Review the resource credentials for the job, and then run the job again.
Final error category: Resource Errors

 

 

20
Windows Server 2016

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  • Steve-Young's avatar
    Steve-Young
    Level 6
    5 years ago

    Have you patched the media server to 20.6 and updated the remote agents to 20.6 on all the Exchange servers?  There is a fix for this type of error in 20.6.