Harddisk run's out of disk space

Hi nutshell,

Did you enable logging as part of a troubleshooting procedure? If so, you need to turn off a setting in order to prevent that folder from filling up the drive:

http://www.symantec.com/business/support/index?page=content&id=TECH126170

Thanks!

What is the loglevel configured in the file pd.conf ?
Check the path in the above file, you can point it to another folder/directory/drive.

http://www.symantec.com/business/support/index?page=content&id=TECH136441

@CraigV: I've read the article you mentioned. I have not configured logging. I already checked the registry. There is no regkey defined which controls the loglevel.

 HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\PureDisk\PDVFS (DebugLevel does not exist)

@ZeRoC00L: The Loglevel is 0 in the pd.conf.

In the article is the following passage mentioned: "From the Backup Exec User Interface, go to the Tools > Support Utilities > Run the Debug Monitor for active debugging."

I've never run the option.

Patch your media server with SP2...i think it was a known issue about PDVFS logs being generating though logging not configured...

These are pdvfs debug logs. Regardless of HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\PureDisk\PDVFS\DebugLevel , pdvfs logs will capture errors. Debuglevel is set to capture info messages and warnings in addition to error.

You need to check the pdfvfs log and see what messages are logged there. Based on that you need to resolve the underlying issue and that will take care of these logs. 

Thanks for the Info!

I've checked the first line of those files:

2012/03/06 10:38:48 (5792:4328) PDVFS - CDiskManager::MapConnection: caught exception; error: 21
2012/03/06 20:20:19 (6056:2936) PDVFS - VmdkFilter::RealToLogicalOffset : Fatal error converting real offset to logical offset - Offset not found in Grain Table!
2012/03/06 20:21:35 (6056:4940) PDVFS - VmdkFilter::RealToLogicalOffset : Fatal error converting real offset to logical offset - Offset not found in Grain Table!
2012/03/06 22:35:09 (6056:4268) PDVFS - VMDKFilter: The offset in this write request is less than offset already written. Stream Handler does not support such writes. Disable stream handler and retry job.2012/03/06 22:35:09 (6056:4268) PDVFS - VMDKFilter: The offset in this write request is less than offset already written. Stream Handler does not support such writes. Disable stream handler and retry job.

Please find attached the Jobdetails in the VMWARE Agent (german screen).

Maybe an option is not supportet within the vm. I better check the best practices ...

I'll install sp2 and see...

Please refer http://www.symantec.com/docs/TECH161451 

Regarding the Link from sbora

http://www.symantec.com/docs/TECH161451

Hotfix 159965 and Hotfix 164220 have to be installed.

Are these patches neccessary if Sp2 is installed? Or are they included in SP2?

Hello,

Both the above pathces are included in SP2. If you have SP2 installed and still getting those errors then please contact technical support so that this can be investigated further.

Got exactly the same problem without any logging enabled.

I have SP2 installed and the latest Hotfix 180429 installed.

The PDVFS logglooks like below and the application log looks the same with around 30-60 entries per second vith error 5000 and the same text as below. The problem seems to have started after running the latest hutfix update (22/3).

2012/03/24 16:14:04 (8992:13684) PDVFS - VmdkFilter::RealToLogicalOffset : Fatal error converting real offset to logical offset - Offset not found in Grain Table!
2012/03/25 00:21:23 (8992:11580) PDVFS - VMDKFilter: The offset in this write request is less than offset already written. Stream Handler does not support such writes. Disable stream handler and retry job.2012/03/25 00:21:23 (8992:11580) PDVFS - VMDKFilter: The offset in this write request is less than offset already written. Stream Handler does not support such writes. Disable stream handler and retry job.2012/03/25 00:21:23 (8992:11580) PDVFS - VMDKFilter: The offset in this write request is less than offset already written. Stream Handler does not support such writes. Disable stream handler and retry job.2012/03/25 00:21:23 (8992:11580) PDVFS - VMDKFilter: The offset in this write request is less than offset already written. Stream Handler does not support such writes. Disable stream handler and retry job.2012/03/25 00:21:23 (8992:11580) PDVFS - VMDKFilter: The offset in this write request is less than offset already written. Stream Handler does not support such writes. Disable stream handler and retry job.2012/03/25 00:21:23 (8992:11580) PDVFS - VMDKFilter: The offset in this write request is less than offset alread

Im using striped disks as deduplication volume, can that have anything to do with it?

I m going to try with diffrent settings t o see if i can see exactly what the problem is but probably it has to do with GRT and VMWare backups (it seems like there have been 5000 errors before that has to do with this). 

If anyone solved a simular problem please let me know.