Forum Discussion
newsolutionBE
13 years agoLevel 6
Hi
It is always part of best practisce to have remote agent version on same level as Media server. So yes whenever you update any patches on Media server then updating remote agent also should be done so that they are on same patch level & if the backup job are failing with remote agent connection lost error then it would be always good to check remote agent on Media server & remote server
Now about remote agent not getting updated is it happening on many server or one particular server also about when you update remote agent manually what error you are getting could you post that please
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