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Marco199's avatar
Marco199
Level 4
12 years ago
Solved

Installing a trial version of V-Ray

I have downloaded the Backup Exec 2012 "all editions" ISO - BEx64-DVD-1798.17a.HF1c.SP1a (this is what gets downloaded when you follow the V-Ray trial edition link). When I try to install V-Ray, I only get the following options: * Backup Exec 2012 * Agent for Application and Databases * (Maintenance) Agent for Applications and Databases * (Maintenance) Backup Exec 2012 There is no V-Ray option and I haven't been sent a serial number by e-mail. Can anyone help?
2012
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Backup Exec
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  • CraigV's avatar
    CraigV
    12 years ago

    Marco: since this is in trial mode, completely uninstall BE 2012. Once done, use the ISO you've just downloaded to reinstall BE 2012 and load SP2. Then try again...

    Thanks!

  • Marco199's avatar
    Marco199
    Level 4
    12 years ago
    Unfortunately, there is no agent for VMware/Hyper-V, only the options I mentioned in my last post. Thanks
  • Kunal_Mudliyar1's avatar
    Kunal_Mudliyar1
    Level 6
    12 years ago

    V-Ray option is just a name

    it includes

    1 vmware and hyper v license

    1 application and database license

    1 deduplication license

     

    You dont have a serial number for Vray or a differnt setup ISO  for VRay

    All the optinos togather makes a VRAY edition

  • Kunal_Mudliyar1's avatar
    Kunal_Mudliyar1
    Level 6
    12 years ago

    this claries it more...

    http://www.symantec.com/connect/blogs/whats-included-backup-exec-v-ray-edition

     

    and if you have time in hand here is a link of a good discussion on Vray

    https://www-secure.symantec.com/connect/blogs/so-what-exactly-backup-exec-v-ray-edition

     

     

     

  • MusSeth's avatar
    MusSeth
    Level 6
    12 years ago

    as per you post above and in addition to craig and kunal

    * (Maintenance) Agent for Applications and Databases
    * (Maintenance) Backup Exec 2012

    Please contact our licensing team to get the other required license if entitled to.

  • pkh's avatar
    pkh
    Moderator
    12 years ago

    If you forget something, edit your earlier post and add it in.  Don't use multiple posts.

  • pkh's avatar
    pkh
    Moderator
    12 years ago

    The other option is to download the BE trial from www.backupexec.com.  Click on the trialware section.  You will get the AVVI and Hyper-V agent.  You can then apply your serial numbers when you receive them later.

  • Marco199's avatar
    Marco199
    Level 4
    12 years ago
    Ok, can someone please confirm if the Backup Exec 2012 "all editions" ISO - BEx64-DVD-1798.17a.HF1c.SP1a I have downloaded is the correct file? As I said in my original post, this is what gets downloaded when you follow the V-Ray trial edition link. I understand the licencing but again, as I said, when I try to install V-Ray, I only get the following options: * Backup Exec 2012 * Agent for Application and Databases * (Maintenance) Agent for Applications and Databases * (Maintenance) Backup Exec 2012 There is no V-Ray option and I haven't been sent a serial number by e-mail.
  • Kunal_Mudliyar1's avatar
    Kunal_Mudliyar1
    Level 6
    12 years ago

    Yes the iso looks correct, just that after installing live update to Sp2

    Can you clarify what do you mean when you say "when I try to install V-Ray"

     

    Edit :

    I am assuming you have not received all the serial numbers relevent to Vray

    Please contact Symantec Licensing and get this sorted

  • Marco199's avatar
    Marco199
    Level 4
    12 years ago
    I don't get the option to install the agent for VMware/Hyper-V. I only get the options I mentioned in my previous posts.