Forum Discussion

hotelcalefornia's avatar
hotelcalefornia
Level 4
11 years ago

Job status "Queued"

Hello, I'v installed EXEC 2012 recently and once i run the job, the status shows Queued foreever. please check the snpshot. any advice.   Thank you very much
2012
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • Colin_Weaver's avatar
    Colin_Weaver
    11 years ago

    That might be part of the problem

     

    Backup Exec does not officially support a virtual media server accesssing a physical tape library - whilst some customers have kind of managed to get that kind of configuration to sometimes work they have also reported lots of issues with things like devices going offline, tapes not being moved from drive to library and jobs going queued.

     

    Sorry but for official support your media server will need to be Physical.

hotelcalefornia's avatar
hotelcalefornia
Level 4
11 years ago

AmolZeroCool,

yes, i have disconnected the library and i did backup to disk and it works fine. for logs i have some logs but i belive all related to the operation that i did (cancel job, make drive online and offline, restart services..etc). after disconnecting/connecting the library no error in event viewer, i will keep monitor to see. but the same issue (job status queued) after reconnecting the library :(

pkh

yes there is Unknown Medium Changer in your Windows Device Manager. please check attached snapshot. is that OK or i need to install the appropriat driver?

Gurvinder Rait

Yes i have created a disk storage and backup to it and it works :(