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hotelcalefornia's avatar
hotelcalefornia
Level 4
11 years ago

Job status "Queued"

Hello,

I'v installed EXEC 2012 recently and once i run the job, the status shows Queued foreever. please check the snpshot. any advice.

 

Thank you very much

2012
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • Colin_Weaver's avatar
    Colin_Weaver
    11 years ago

    That might be part of the problem

     

    Backup Exec does not officially support a virtual media server accesssing a physical tape library - whilst some customers have kind of managed to get that kind of configuration to sometimes work they have also reported lots of issues with things like devices going offline, tapes not being moved from drive to library and jobs going queued.

     

    Sorry but for official support your media server will need to be Physical.

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  • hotelcalefornia's avatar
    hotelcalefornia
    Level 4
    11 years ago

    ohh my god i have spent a budget for the backup solution. 

     

    Colin, thanks for your reply,  is that official by symentec they dont support VM, is there any post indicating the same behaviour i have with the VM environment? couldn't be somthing else?

     

    Regards,

  • pkh's avatar
    pkh
    Moderator
    11 years ago

    See this document

    http://www.symantec.com/docs/TECH146293

    Note the part about your configuration being an Alternative Configuration.

    Also, note that what you are trying to do is not supported by VMware from ESX 5.x onwards,

    http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1016407

    Note the statement in the above document

    As per the vSphere 5.x Release Notes, VMware does not support Tape Drives connected directly to ESXi 5.x.

     

    If you are not using dedup, the physical machine for the BE media server do not need to be very powerful.

  • hotelcalefornia's avatar
    hotelcalefornia
    Level 4
    11 years ago

    what about to backup to Disk first then to tape. is it going to solve my problem? in the other hand it might take more time since i'm doing the backup twice..correct?

     

    Thank you in advance

  • pkh's avatar
    pkh
    Moderator
    11 years ago

    This will make no difference. Your problem is that you cannot access the tape drive from your virtualized media server